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Troubleshooting

Alienware OptX™ AW2210 User's Guide

Troubleshooting Your Monitor

Common Problems

Product-Specific Problems

Universal Serial Bus Specific Problems

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions

Troubleshooting Your Monitor

Self-Test Feature Check

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and the monitor.

2.Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the HDMI cables from the back of computer.

3.Turn on the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

or

or

4.This box also appears during normal system operation, if the video cable becomes disconnected or damaged.

5.Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

To run the built-in diagnostics:

1.Ensure that the screen is clean (no dust particles on the surface of the screen).

2.Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.

3.Touch the A and D controls on the front panel, simultaneously for 2 seconds. A gray screen appears.

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Dell AW2210T appendix Troubleshooting Your Monitor, Built-in Diagnostics
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AW2210T specifications

The Dell AW2210T is a pioneering display that fuses high-performance specifications with striking design, making it a favorite among gamers and tech enthusiasts alike. Launched as part of Dell’s Alienware series, this monitor showcases features that highlight both aesthetics and functionality, elevating the gaming experience.

At the core of the AW2210T is its 21.5-inch full HD display, boasting a resolution of 1920 x 1080 pixels. This resolution ensures sharp and vibrant visuals, enhancing the intricate details in graphics-heavy games and applications. The monitor utilizes an advanced 120Hz refresh rate, which significantly reduces motion blur during fast-paced gaming sequences. Coupled with a response time of 1 ms, the AW2210T provides silky-smooth gameplay, enabling a competitive edge for gamers.

The AW2210T also integrates multi-touch technology, allowing users to interact with their content in an intuitive way. This feature not only enhances user experience but opens up new possibilities for creative applications, making it a versatile device suitable for gaming, design, and more.

In terms of connectivity, the monitor is equipped with various ports, including HDMI, DisplayPort, and USB connections. This variety ensures easy connection to multiple devices, whether it be a gaming console, PC, or other peripherals. Its ergonomic stand offers height, tilt, and swivel adjustments, providing users with customizable viewing angles for maximum comfort during extended usage.

One of the standout characteristics of the AW2210T is its sleek, futuristic design, featuring a striking black and blue color scheme typical of Alienware products. This design not only looks impressive but is also functional, as it allows for effective cable management, keeping desks tidy.

Additionally, the monitor comes with a built-in ambient lighting feature that can be customized to match the user’s setup, adding an immersive dimension to the gaming experience. Overall, the Dell AW2210T combines cutting-edge technology, superior performance, and remarkable aesthetics, making it an outstanding choice for gamers and creative professionals looking for a monitor that doesn’t compromise on quality or style.
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