If you experience other memory problems —
•Ensure that you are following the memory installation guidelines (see the Service Manual on the Dell Support website at support.dell.com/manuals).
•Check if the memory module is compatible with your computer. Your computer supports DDR3 memory. For more information about the type of memory supported by your computer, see “Basic Specifications” on page 60.
•Run the Dell Diagnostics (see “Dell Diagnostics” on page 39).
Solving Problems
•Reseat the memory modules (see the Service Manual on the Dell Support website at support.dell.com/manuals) to ensure that your computer is successfully communicating with the memory.
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