Getting Help
Diagnostic Checklist
•Name:
•Date:
•Address:
•Phone number:
•Service Tag and Express Service Code (located on a label on the top of the computer):
•Return Material Authorization Number (if provided by Dell support technician):
•Operating system and version:
•Devices:
•Expansion cards:
•Are you connected to a network? Yes /No
•Network, version, and network adapter:
•Programs and versions:
56
See your operating system documentation to determine the contents of the computer’s
•Error message, beep code, or diagnostic code:
•Description of problem and troubleshooting procedures you performed:
