Power Problems
If the power light is off — The computer is either turned off or is not receiving power.
•Reseat the power cable into the power connector on the computer and the electrical outlet.
•If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on.
•Bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.
•Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
•Ensure that the power supply light on the back of the computer is on. If the light is off there may be a possible problem with the power supply or the power cable.
Solving Problems
If the problem persists, contact Dell (see “Contacting Dell” on page 62).
If the power light is solid white and the computer is not responding — The display may not be connected or powered on. Ensure that the display is properly connected and then turn it off, then back on.
If the power light is solid amber —
•The computer is in sleep or standby state. Press a key on the keyboard, move the connected mouse, or press the power button to resume normal operation.
•There may be a problem with either the system board or the power supply. For assistance, contact Dell (see “Contacting Dell” on page 62).
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