Solving Problems
If you experience other memory problems —
•Ensure that you are following the memory installation guidelines (see the Service Manual at support.dell.com/manuals).
•Check if the memory module is compatible with your computer. Your computer supports DDR3 memory. For more information about the type of memory supported by your computer, see “Basic Specifications” on page 66.
•Run the Dell Diagnostics (see “Dell Diagnostics” on page 43).
•Reseat the memory modules (see the Service Manual at support.dell.com/manuals) to ensure that your computer is successfully communicating with the memory.
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