Using Support Tools

8.If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and contact Dell (see “Contacting Dell” on page 62).

NOTE: The Service Tag for your computer is displayed at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

9.When the tests are complete, close the test screen to return to the Choose An Option window. To exit the Dell Diagnostics and restart the computer, click Exit.

10.Remove the Drivers and Utilities disc.

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Dell D03M001 setup guide Remove the Drivers and Utilities disc