DellConnect, Online Services, Dell Support websites | Dell D03M001

Technical Support and Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 61 and then see the contact information for your region or go to support.dell.com.

DellConnect

DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem, and repair it all under your supervision. For more information, go to support.dell.com/dellconnect.

Getting Help

Online Services

You can learn about Dell products and services on the following websites:

•www.dell.com

•www.dell.com/ap (Asian/Pacific countries only)

•www.dell.com/jp (Japan only)

•www.euro.dell.com (Europe only)

•www.dell.com/la (Latin American and Caribbean countries)

•www.dell.ca (Canada only)

You can access Dell Support through the following websites and e-mail addresses:

Dell Support websites

•support.dell.com

•support.jp.dell.com (Japan only)

•support.euro.dell.com (Europe only)

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Dell D03M001 setup guide DellConnect, Online Services, Dell Support websites, Support.dell.com

Contents

SETUP GUIDE Page Model D03M series Type D03M001 SETUP GUIDE September 2009 P/N MX36C Rev. A00 Contents Index Setting Up Your Studio XPS Desktop Lifting Your Computer Before Setting Up Your Computer Connect the Display Connection Type Computer Cable Display Connect the Keyboard Mouse It now Connect the Network Cable Optional Connect the Power Cable Set Up Ubuntu Set Up Microsoft Windows Connect to the Internet Optional Setting Up a Wired Connection Click Start → Connect To Setting Up a Wireless ConnectionFollow the instructions on the screen to complete the setup Save and close any open files, and exit any open programs Connect to the Internet window appears Setting Up Your Internet ConnectionClick Start → Control Panel Connect to the Internet window appears Front View Features Using Your Studio XPS Desktop Using Your Studio XPS Desktop Top View Features Headphone connector Connects to headphones Back View Features Using Your Studio XPS Desktop Back Panel Connectors Using Your Studio XPS Desktop Entertainment and Multimedia Software FeaturesProductivity and Communication Right-click an open area of the desktop To access the display properties windowCustomizing the Desktop Customizing Your Energy Settings Follow the instructions on the Windows Easy Transfer wizard Transferring Information to a New ComputerIf the User Account Control window appears, click Continue Follow the instructions on the Back Up Files wizard Click Set up backupFollow the instructions on the Configure Backup wizard Backing Up Your Data Dell DataSafe Online Backup Remove a Category or Icon Dell DockAdd a Category Add an Icon Beep Codes Solving ProblemsBeep Code Possible Problem If the network connection is lost Network ProblemsWireless Connections Wired Connections If the problem persists, contact Dell see Contacting Dell on Power Problems If you receive an insufficient memory message Memory ProblemsFor assistance, contact Dell see Contacting Dell on If you experience other memory problems Click the program that is no longer responding If a program stops responding End the programPress CtrlShiftEsc simultaneously Click Applications Start menu If you have other software problemsClick Start Follow the instructions on the Program Compatibility wizard About Your System System Using Support ToolsDell Support Center System Messages Using Support Tools Using Support Tools Click Start → Help and Support Dell DiagnosticsHardware Troubleshooter If PSA is invoked Starting Dell Diagnostics From Your Hard Drive If PSA is not invoked Press any key to go to the Choose An Option window Select the test you want to run Type 1 to start the CD menu and press Enter to proceed Remove the Drivers and Utilities disc Restoring Your Operating System Click Next and follow the remaining prompts on the screen System RestoreStarting System Restore Undoing the Last System Restore Dell DataSafe Local Backup Dell Factory Image Restore Performing Dell Factory Image Restore Click the Drivers tab→ Roll Back Driver Operating System ReinstallationBefore You Begin Click Properties→ Device Manager Click Exit if the Install Windows message appears Reinstalling Microsoft WindowsTo reinstall Windows, you need the following items Restoring Your Operating System Getting Help Fill out the Diagnostic Checklist on Support.dell.com Online ServicesDellConnect Dell Support websites Ftp.dell.com Dell Support e-mail addressesDell Marketing and Sales e-mail addresses Mobilesupport@us.dell.com Support@us.dell.com Product Information Returning Items for Repair Under Warranty or for Credit Getting Help Before You Call Diagnostic Checklist For customers in the United States, call 800-WWW-DELL Contacting Dell Getting Help If you need to See Reinstall your operating systemFinding More Information and Resources If you need to Find safety best practices information for your computer Basic Specifications Memory Computer ModelComputer Information Communication DrivesAudio Video External connectors Computer Environment Macrovision Product Notice Appendix D03M D03M001 115/230 VAC 50/60 Hz 4 a ImporterCurrent Index Index Index Index Page 0MX36CA00