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Troubleshooting

Dell™ Latitude™ D520 User's Guide

Dell Technical Update Service

Memory Problems

Dell Diagnostics

Network Problems

Dell Support Utility

PC Card or ExpressCard Problems

Drive Problems

Power Problems

E-Mail, Modem, and Internet Problems

Printer Problems

Error Messages

Scanner Problems

IEEE 1394 Device Problems

Sound and Speaker Problems

Keyboard Problems

Touch Pad or Mouse Problems

Lockups and Software Problems

Video and Display Problems

 

 

Dell Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications.

To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in Lockups and Software Problems and run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.

Start the Dell Diagnostics from either your hard drive or from the optional Drivers and Utilities CD (also known as the ResourceCD).

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see Contacting Dell).

1.Shut down the computer.

2.If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

3.Connect the computer to an electrical outlet.

4.The Dell Diagnostics can be invoked in one of two ways:

•Turn on the computer. When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.

•Press and hold the <Fn> key while powering the computer on.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the optional Drivers and Utilities CD.

The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.

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Dell D520 specifications Troubleshooting, Dell Technical Update Service, When to Use the Dell Diagnostics
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D520 specifications

The Dell D520 is a robust and reliable laptop that was introduced as part of Dell's Latitude series, catering primarily to business professionals and enterprises. Known for its solid build and practical features, the D520 emphasizes productivity and durability in a mobile computing environment.

One of the standout features of the Dell D520 is its comfortable keyboard layout. The full-sized, spill-resistant keyboard offers a tactile feel, making it ideal for extended typing sessions. Additionally, the touchpad is responsive, enhancing ease of navigation while on the go. The laptop's design prioritizes ease of use, ensuring that users can work efficiently, whether in an office or while traveling.

In terms of hardware, the Dell D520 typically features Intel processors, which provide a balanced mix of performance and power efficiency. This enables users to run multiple applications without significant lag, making it suitable for multitasking. The laptop is also equipped with a decent amount of RAM, ensuring smooth performance for standard business applications and tasks.

The D520 includes various connectivity options, crucial for modern-day professionals. It typically comes with several USB ports, an Ethernet port, and a VGA port for connecting to external displays. There is also the option for Wi-Fi connectivity, allowing users to connect to networks effortlessly.

One of the key characteristics of the Dell D520 is its durability. The laptop is designed to withstand the rigors of daily use and features a sturdy chassis that can handle rough treatment. This durability makes it a favorite among users who need a reliable machine that can endure a busy workday.

The D520 also emphasizes security features that are essential for business users. It includes options for fingerprint readers and smart card readers, allowing users to enhance data protection. This level of security is particularly valuable for professionals handling sensitive information.

Battery life is another important aspect of the Dell D520. With an efficient power management system, users can expect a reasonable battery performance that allows for extended work sessions without needing to recharge frequently.

Overall, the Dell D520 combines practicality, durability, and efficiency, making it an excellent choice for business professionals who require a reliable laptop for everyday tasks. Its balance of features and performance continues to make it a suitable option for users who prioritize functionality and dependability in their computing devices.
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