Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently.

Remember to fill out the Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available.

CAUTION: Before working inside your computer, follow the safety instructions in your Product Information Guide.

Diagnostics Checklist

Name:

Date:

Address:

Phone number:

Service Tag (bar code on the back of the computer):

Express Service Code:

Return Material Authorization Number (if provided by Dell support technician):

Operating system and version:

Devices:

Expansion cards:

Are you connected to a network? Yes No

Network, version, and network adapter:

Programs and versions:

See your operating system documentation to determine the contents of the system's start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.

Error message, beep code, or diagnostic code:

Description of problem and troubleshooting procedures you performed:

Contacting Dell

To contact Dell electronically, you can access the following websites:

•www.dell.com

•support.dell.com (support)

•premiersupport.dell.com (support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.

NOTE: In certain countries, support specific to Dell XPS portable computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for XPS portable computers, you may contact Dell through the support number listed and your call will be routed appropriately.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

Country (City)

Department Name or Service Area,

Area Codes,

Local Numbers, and

International Access Code

Website and E-Mail Address

Toll-Free Numbers

Country Code

 

 

 

City Code

 

 

 

 

 

 

Website: www.dell.com.ai

 

 

 

 

Anguilla

E-mail: la-techsupport@dell.com

 

 

 

 

 

General Support

toll-free: 800-335-0031

 

Website: www.dell.com.ag

 

 

 

 

Antigua and Barbuda

E-mail: la-techsupport@dell.com

 

 

 

 

 

General Support

1-800-805-5924

 

 

 

 

Technical Support (Dell™ Dimension™, Dell Inspiron™, Dell OptiPlex™, Dell

0800-105

Aomen

Latitude™, and Dell Precision™)

 

 

Technical Support (servers and storage)

0800-105

 

 

 

 

 

 

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Dell D520 specifications Before You Call, Contacting Dell, Diagnostics Checklist, Antigua and Barbuda, Aomen
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D520 specifications

The Dell D520 is a robust and reliable laptop that was introduced as part of Dell's Latitude series, catering primarily to business professionals and enterprises. Known for its solid build and practical features, the D520 emphasizes productivity and durability in a mobile computing environment.

One of the standout features of the Dell D520 is its comfortable keyboard layout. The full-sized, spill-resistant keyboard offers a tactile feel, making it ideal for extended typing sessions. Additionally, the touchpad is responsive, enhancing ease of navigation while on the go. The laptop's design prioritizes ease of use, ensuring that users can work efficiently, whether in an office or while traveling.

In terms of hardware, the Dell D520 typically features Intel processors, which provide a balanced mix of performance and power efficiency. This enables users to run multiple applications without significant lag, making it suitable for multitasking. The laptop is also equipped with a decent amount of RAM, ensuring smooth performance for standard business applications and tasks.

The D520 includes various connectivity options, crucial for modern-day professionals. It typically comes with several USB ports, an Ethernet port, and a VGA port for connecting to external displays. There is also the option for Wi-Fi connectivity, allowing users to connect to networks effortlessly.

One of the key characteristics of the Dell D520 is its durability. The laptop is designed to withstand the rigors of daily use and features a sturdy chassis that can handle rough treatment. This durability makes it a favorite among users who need a reliable machine that can endure a busy workday.

The D520 also emphasizes security features that are essential for business users. It includes options for fingerprint readers and smart card readers, allowing users to enhance data protection. This level of security is particularly valuable for professionals handling sensitive information.

Battery life is another important aspect of the Dell D520. With an efficient power management system, users can expect a reasonable battery performance that allows for extended work sessions without needing to recharge frequently.

Overall, the Dell D520 combines practicality, durability, and efficiency, making it an excellent choice for business professionals who require a reliable laptop for everyday tasks. Its balance of features and performance continues to make it a suitable option for users who prioritize functionality and dependability in their computing devices.
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