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Dell DCNE, DCTR, H698D, DCCY - page 52

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52 Troubleshooting

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Contents

Main Notes, Notices, and Cautions Contents 1 About Your Computer. . . . . . . . . . . . . . . . . 7 4 2 Setting Up Your Computer . . . . . . . . . . . 17 5 Reinstalling Software . . . . . . . . . . . . . . . 53 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Page About Your Computer Desktop Front View Desktop Back View Desktop Back Panel Connectors Mini Tower Front View Mini Tower Back View Mini Tower Back Panel Connectors Small Form Factor Front View Small Form Factor Back View Small Form Factor Back Panel Connectors Ultra Small Form Factor Front View Ultra Small Form Factor Back View Ultra Small Form Factor Back Panel Connectors Setting Up Your Computer Quick Setup Page Page Page Page Page Connecting the AC Power Adapter (Ultra Small Form Factor Only) Page Ultra Small Form Factor Cable Cover (Optional) Installing Your Computer in an Enclosure Page Connecting to the Internet Setting Up Your Internet Connection Page Transferring Information to a New Computer Microsoft Windows Vista Operating System Microsoft Windows XP Page Page Page Page Specifications 36 Page Page NOTE: Page Page 42 NOTE: Page Page Troubleshooting Using the Hardware Troubleshooter Tips Power Problems Memory Problems Lockups and Software Problems Dell Technical Update Service Dell Diagnostics Page Page Reinstalling Software Drivers Identifying Drivers Reinstalling Drivers and Utilities Page Restoring Your Operating System Using Microsoft Windows System Restore Using Dell Factory Image Restore Page Using the Operating System Media Page Page Finding Information NOTE: 64 Getting Help Obtaining Assistance Technical Support and Customer Service DellConnect Online Services AutoTech Service Automated Order-Status Service Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call 70 Contacting Dell Page Index C D E F I L M N O T U V W

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