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Using the Last Known Good Configuration in Windows 2000

1Restart your computer and press <F8> when the message Please select the operating system to start appears.

2Highlight Last Known Good Setting, press <Enter>, press <l>, and then select your operating system when prompted.

Other Options to Help Resolve Additional Device or Software Conflicts

NOTICE: The following processes erase all of the information on your hard drive.

•If the previous procedures did not work, run a low-level format of your hard drive. See your operating system installation guide for more information.

•Reinstall your operating system using the operating system installation guide and operating system CD.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in “Solving Problems” in your User’s Guide and run the Dell Diagnostics before you contact Dell for technical assistance. Running the Dell Diagnostics may help you resolve the problem without contacting Dell. If you do contact Dell, the test results can provide important information for Dell's service and support personnel.

The Dell Diagnostics allows you to:

•Perform tests on one or all devices.

•Select tests based on a symptom of the problem you are having.

•Choose how many times a test is run.

•Suspend testing if an error is detected.

•Access help information that describes the tests and devices.

•Receive status messages that tell you whether tests completed successfully.

•Receive error messages if problems are detected.

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Setup and Quick Reference Guide

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Dell dell manual Using the Last Known Good Configuration in Windows, When to Use the Dell Diagnostics
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dell specifications

Dell, one of the leading technology companies in the world, is recognized for its innovative computing solutions, robust product range, and commitment to customer satisfaction. Founded in 1984 by Michael Dell, the company has evolved from a small PC manufacturer to a global powerhouse in the tech industry, offering a wide array of products including laptops, desktops, servers, storage solutions, and networking equipment.

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