w w w . d e l l . c o m s u p p o r t . d e l l . c o m

5Select the Boot from CD-ROMoption from the menu that appears.

6Type 1 to start the ResourceCD menu.

7Type 2 to start the Dell Diagnostics.

8Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

9When the Dell Diagnostics Main Menu appears, select the test you want to run.

Dell Diagnostics Main Menu

1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option

Function

 

 

Express Test

Performs a quick test of devices. This test typically

 

takes 10 to 20 minutes and requires no interaction on

 

your part. Run Express Test first to increase the

 

possibility of tracing the problem quickly.

 

 

Extended Test

Performs a thorough check of devices. This test

 

typically takes an hour or more and requires you to

 

answer questions periodically.

 

 

Custom Test

Tests a specific device. You can customize the tests you

 

want to run.

 

 

Symptom Tree

Lists the most common symptoms encountered and

 

allows you to select a test based on the symptom of the

 

problem you are having.

 

 

2If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell.

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support personnel will ask for your Service Tag number.

26

Setup and Quick Reference Guide

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Dell dell manual Dell Diagnostics Main Menu

dell specifications

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