Dell E228WFP appendix Product Specific Problems, Troubleshooting Your Soundbar, Specific Symptoms

left on the monitor for a long period of time)

Input auto switching to another source

displayed appears on the screen

Can't select input source

when not in use. Alternatively, use a dynamically changing screensaver.

NOTE: Image Burn-In is not covered by your warranty.

•Under "Auto Detect" mode if one of the DVI or VGA signal is lost(or cable disconnected) the display will automatically switch to the other input source where a signal exist.

Product Specific Problems

SPECIFIC SYMPTOMS

Screen image is too small

Cannot adjust the monitor with the buttons on the front panel

WHAT YOU EXPERIENCE	POSSIBLE SOLUTIONS
Image is centered on screen, but does not fill	•	Perform monitor reset on "All Settings."
entire viewing area.
OSD does not appear on the screen.	•	Turn off the monitor, unplug the power cord and then
		plug back and turn on the monitor.

Troubleshooting Your Soundbar

COMMON SYMPTOMS

No Sound

WHAT YOU EXPERIENCE

No power to Soundbar - the power indicator is off.

POSSIBLE SOLUTIONS

•Turn the Power/Volume knob on the Soundbar clockwi check if the power indicator (green LED) on the front o

•Confirm that the power cable from the Soundbar is plu

•Confirm that the monitor has power.

•If the monitor has no power, see Troubleshooting your problem.

No Sound

Soundbar has power - power indicator is on.

•Plug the audio line-in cable into the computer's audio o

•Set all Windows volume controls to their maximum.

•Play some audio content on the computer (i.e. audio C

•Turn the Power/Volume knob on the Soundbar clockwi setting.

•Clean and reseat the audio line-in plug.

•Test the Soundbar using another audio source (i.e. por

Distorted Sound

Computer's sound card is used as the audio source.

•Clear any obstructions between the Soundbar and the

•Confirm that the audio line-in plug is completely insert card.

•Set all Windows volume controls to their midpoints.

•Decrease the volume of the audio application.

•Turn the Power/Volume knob on the Soundbar counter setting.

•Clean and reseat the audio line-in plug.

•Troubleshoot the computer's sound card.

•Test the Soundbar using another audio source (i.e. por

Distorted Sound

Unbalanced Sound Output

Other audio source is used.

Sound from only one side of Soundbar

•Clear any obstructions between the Soundbar and the

•Confirm that the audio line-in plug is completely insert source.

•Decrease the volume of the audio source.

•Turn the Power/Volume knob on the Soundbar counter setting.

•Clean and reseat the audio line-in plug.

•Clear any obstructions between the Soundbar and the

•Confirm that the audio line-in plug is completely insert card or audio source.

•Set all Windows audio balance controls (L-R) to their m

•Clean and reseat the audio line-in plug.

•Troubleshoot the computer's sound card.

•Test the Soundbar using another audio source (i.e. por

Low Volume

Volume is too low.

•Clear any obstructions between the Soundbar and the

•Turn the Power/Volume knob on the Soundbar clockwis setting.

•Set all Windows volume controls to their maximum.

•Increase the volume of the audio application.

•Test the Soundbar using another audio source (i.e. por

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