System Recovery Options
NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view.
Starting System Restore
1.Click Start 
.
2.In the Start Search box, type System Restore and press <Enter>.
NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.
3.Click Next and follow the remaining prompts on the screen.
In the event that System Restore did not resolve the issue, you may undo the last system restore.
Undoing the Last System Restore
NOTE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open,
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or delete any files or programs until the system restoration is complete.
1.Click Start 
.
2.In the Start Search box, type System Restore and press <Enter>.
3.Click Undo my last restoration and click Next.
Dell Factory Image Restore
NOTICE: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers.
These options restore your hard drive to the operating state it was in when you purchased
