Insert the Drivers and Utilities media | Dell A2420, HW049, MTG24

Using Support Tools

3.When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media.

4.Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

Starting Dell Diagnostics From the Drivers and Utilities Media

1.Insert the Drivers and Utilities media.

2.Shut down and restart the computer. When the DELL logo appears, press <F12> immediately.

42

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

3.When the boot device list appears, highlight CD/DVD/CD-RWand press <Enter>.

4.Select the Boot from CD-ROMoption from the menu that appears and press <Enter>.

5.Type 1 to start the CD menu and press <Enter> to proceed.

6.Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

7.When the Dell Diagnostics Main Menu appears, select the test you want to run.

Image 44

Dell A2420, HW049, MTG24 setup guide Insert the Drivers and Utilities media

Contents

XPS One Page XPS One March 2009 P/N HW049 Rev. A01 Contents Contents Setting Up Your XPS One Computer Before Setting Up Your Computer Mouse Turn on the wireless keyboard and mouse Connect the Network Cable Optional Connect the Power Cable Press the Computer Power Button Windows Vista Setup Set Up Media Center For Use With Optional TV Tuner Setting Up Your XPS One Computer Setting Up Your XPS One Computer Setting Up Your XPS One Computer Install the batteries included Setting Up Your XPS One Computer Speakers Using Your XPS OneFront View Features Using Your XPS One Left Side Features Headphone or line-out connector Connects to headphones Back Panel Connectors 987 Power connector Connects your computer to the AC power cable Wireless Keyboard Using the Touch Pad Customizing the Touch Pad TV Input Device Optional Using the Optical Disc DriveAudio Composite video Video IR connector Software Features Productivity and CommunicationEntertainment and Multimedia Customizing the Desktop Backing Up Your Data Customizing Your Energy SettingsConnect to the Internet Optional Setting Up a Wired Internet Connection Setting Up a Wireless Connection Setting Up Your Internet Connection Click Start → Connect To Solving Problems Wireless Keyboard or Mouse Problems Network Problems Solving Problems Power Problems If you receive an insufficient memory message Memory ProblemsIf you experience other memory problems Click Applications Click End Task Solving Problems Solving Problems Beep Codes Using Support ToolsDell Support Center System Messages Code Repetitive Description short beeps Hardware Troubleshooter Click Start → Help and Support Dell DiagnosticsStarting Dell Diagnostics From Your Hard Drive Insert the Drivers and Utilities media System Recovery Options System Restore Dell Factory Image Restore Starting System RestoreUndoing the Last System Restore Click Undo my last restoration and click Next Dell Factory Image Restore Reinstalling Windows Vista Before You Begin Click Exit if the Install Windows message appears Getting Help Service Online ServicesDellConnect Support.dell.com Automated Order-Status Service Product InformationMobilesupport@us.dell.com Support@us.dell.com Ftp.dell.com Returning Items for Repair Under Warranty or for Credit Diagnostic Checklist Before You Call Contacting Dell Visit support.dell.com At support.dell.com Finding More Information and ResourcesIf you need to See Finding More Information and Resources If you need to Drives and Devices SpecificationsSystem Model Memory External Connectors Audio Lvds Display Power Physical Computer Environment Appendix Macrovision Product Notice Index Index ISP Index Index Page Page 0HW049A01 Page 0HW049A01 Page 0HW049A01 Page 0HW049A01 Page Printed on recycled paper