Event Log Menu

From the Event Log menu, you can access the last 50 events, which includes events, notices, and alarms, arranged from newest to oldest.

Events are silent conditions that are recorded in the Event Log as status information, such as “Clock Set Done.” Events do not require a response.

Notices and alarms are records of when events occurred and, if applicable, when they were cleared.

SNotices, including active notices, are recorded in the Event Log. Active notices, such as “UPS on Battery,” are announced by an intermittent beep. Notices do not normally require a response.

SAlarms, including active alarms, are recorded in the Event Log. Active alarms are announced by an intermittent beep. Examples are “Output Overload” and “Heatsink Overtemperature.” Active alarms require a response.

The Main Status Menu displays by default. To access troubleshooting information using the Event Log menu:

1Press the button for one second to go to the main menu selection and scroll down to the Event Log menu using the button.

2Click the button to enter the Event Log list.

3Scroll through the listed events, notices, and alarms using the or button.

Typical Alarms and Conditions

Table 16 describes typical alarms and conditions.

Table 16. Typical Alarms and Conditions

Alarm or Condition

Possible Cause

Action

 

 

 

The UPS does not provide or

The batteries need charging or

Apply utility power for 48 hours to charge the

indicate the expected backup

service.

batteries. If the condition persists, contact

time.

 

your service representative.

 

 

 

Power is not available at the

The UPS is in Standby mode.

Supply power to the connected equipment by

UPS output receptacles.

 

pressing the On/Off button until the front

 

 

panel displays the UPS status summary screen.

 

 

 

The UPS does not start. (The

Power is not connected.

Check the power cord connections. Also

LCD is off.)

 

ensure that the battery is plugged in.

 

 

 

The UPS operates normally,

The equipment is not

Verify that the equipment is plugged into the

but some or all of the

connected correctly to the UPS.

UPS receptacles. Also verify that the load

protected equipment is not

 

segment is on.

on.

 

 

 

 

 

70 Troubleshooting

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Dell K802N, K811N, K792N, J735N, 1000W, 2700W, J727N, H945N, 1920W, H928N, H919N manual Typical Alarms and Conditions, Event Log Menu

H928N, K811N, H919N, 1000W, 2700W specifications

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