Additional information

This section lists additional industry-specific documentation that you might find helpful.

Industry resources

For additional resource information, visit the Technical Committee T11 Web site. This Web site provides interface standards for high-performance and mass storage applications for Fibre Channel, storage management, and other applications:

http://www.t11.org

For information about the Fibre Channel industry, visit the Fibre Channel Industry Association Web site:

http://www.fibrechannel.org

Getting technical help

Contact your switch support supplier for hardware, firmware, and software support, including product repairs and part ordering. To expedite your call, have the following information available:

1.General Information

Switch model

Switch operating system version

Software name and software version, if applicable

Error numbers and messages received

supportSave command output

Detailed description of the problem, including the switch or fabric behavior immediately following the problem, and specific questions

Description of any troubleshooting steps already performed and the results

Serial console and Telnet session logs

syslog message logs

2.Switch Serial Number

The switch serial number and corresponding bar code are provided on the serial number label, as illustrated below.:

*FT00X0054E9*

FT00X0054E9

3.World Wide Name (WWN)

Use the licenseIdShow command to display the WWN of the chassis.

If you cannot use the licenseIdShow command because the switch is inoperable, you can get the WWN from the same place as the serial number.

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Dell M8428-k Hardware Reference Manual

 

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Dell M8428-K manual Additional information, Getting technical help, Industry resources