Contents 17
Installing the Backplane . . . . . . . . . . . . . . 265
17 Management: Firmware Inventory . . . . 267
Viewing the Firmware Inventory . . . . . . . . . . . . 267
18 Management: System Interfaces . . . . . 269
Microsoft Services. . . . . . . . . . . . . . . . . . . . 269
Virtual Disk Service. . . . . . . . . . . . . . . . . 269
Volume Shadow-Copy Service. . . . . . . . . . . 269
19 Troubleshooting: Your Storage Array Software . . . . . . . . . . . . . . . . . . . 271
Start–Up Routine. . . . . . . . . . . . . . . . . . . . . 271
Device Health Conditions . . . . . . . . . . . . . . . . 271
Storage Array Support Data. . . . . . . . . . . . . . . 274
Automatically Collect the Support Bundle Data . . . . 275
Collecting the Physical Disk Data. . . . . . . . . . . . 276
Event Log. . . . . . . . . . . . . . . . . . . . . . . . . 277
Recovery Guru . . . . . . . . . . . . . . . . . . . . . . 278
Storage Array Profile . . . . . . . . . . . . . . . . . . 278
Viewing the Logical Associations. . . . . . . . . . . . 280
Viewing the Physical Associations. . . . . . . . . . . 281
Finding Nodes . . . . . . . . . . . . . . . . . . . . . . 281
book.book Page 17 Tuesday, June 18, 2013 3:03 PM