What Are You Looking For?

Find It Here

 

 

• Service Tag and Express Service Code

Service Tag and Microsoft® Windows® License

• Microsoft Windows License Label

These labels are located on the bottom of your computer.

 

• Use the Service Tag to identify your computer when you

 

use support.dell.com or contact technical support.

 

• Enter the Express

 

Service Code to direct

 

your call when

 

contacting technical

 

support.

Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions

Community — Online discussion with other Dell customers

Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

Customer Care — Contact information, service call and order status, warranty, and repair information

Service and support — Service call status and support history, service contract, online discussions with technical support

Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

Downloads — Certified drivers, patches, and software updates

Notebook System Software (NSS)— If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates

for your operating system and support for Dell™

3.5-inch USB floppy drives, Intel® processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.

Dell Support Website — support.dell.com

NOTE: Select your region to view the appropriate support site.

NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support.dell.com.

To download Notebook System Software:

1Go to support.dell.comDownloads.

2Enter your Service Tag or product model.

3In the Download Category drop-down menu, click All.

4Select the operating system and operating system language for your computer, and click Submit.

5Under Select a Device, scroll to System and Configuration Utilities, and click Dell Notebook System Software.

6

Quick Reference Guide

Page 6
Image 6
Dell MD971 manual Service Tag and Microsoft Windows License, Dell Support Website support.dell.com