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Dell N073F, PP25L setup guide System Messages, Using Support Tools

Models: N073F PP25L

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Using Support Tools

System Messages

If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue.

NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Or see “Contacting Dell” on page 46 for assistance.

Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help

in resolving this problem, please note this checkpoint and contact Dell Technical Support — The computer failed to complete the boot routine three consecutive times for the same error see “Contacting Dell” on page 46 for assistance.

CMOS checksum error — Possible motherboard failure or RTC battery low. Replace the battery. See the Service Manual on the Dell Support website at support.dell.com or see “Contacting Dell” on page 46 for assistance.

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CPU fan failure — CPU fan has failed. Replace the CPU fan. See the Service Manual on the Dell Support website at support.dell.com.

Hard-disk drive failure — Possible hard disk drive failure during HDD POST see “Contacting Dell” on page 46 for assistance.

Hard-disk drive read failure — Possible hard disk drive failure during HDD boot test see “Contacting Dell” on page 46 for assistance.

Keyboard failure — Keyboard failure or loose cable.

No boot device available — No bootable partition on hard disk drive, the hard disk drive cable is loose, or no bootable device exists.

•If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device.

•Enter system setup and ensure that the boot sequence information is correct (see the Service Manual on the Dell Support website at support.dell.com).

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Dell N073F, PP25L setup guide System Messages, Using Support Tools

Contents

INSPIRON SETUP GUIDEPage INSPIRON SETUP GUIDEModel PP25L July Notes, Notices, and CautionsModel PP25L P/N N073FUsing Your Inspiron Laptop ContentsSetting Up Your Inspiron Laptop Solving ProblemsFinding More Information and Resources Basic Specifications Index Restoring Your Operating SystemGetting Help Before Setting Up Your Computer Setting Up Your Inspiron LaptopINSPIRON Using The Wireless Switch Check the Wireless SwitchSetting Up Your Inspiron Laptop Connect the AC Adapteroptional Press the Power ButtonConnect the Network Cable Setting Up Your Inspiron LaptopConnect to the Internet Optional Windows Vista SetupSetting Up Your Inspiron Laptop 2. Click Start → Connect To Setting Up a Wired Internet ConnectionSetting Up a Wireless Connection Setting Up Your Inspiron Laptop3. Under Network and Internet, click Connect to the Internet Setting Up Your Internet Connection2. Click Start → Control Panel The Connect to the Internet window appearsSetting Up Your Inspiron Laptop or Bluetooth wireless technology connectionINSPIRON Using Your Inspiron LaptopDevice Status Lights 1 2 3 4wireless networking is enabled WiFi status light - Turns on whenBluetooth status light Using The Wireless SwitchRight Side Features Using Your Inspiron Laptop5 Security cable slot - Used to attach Using Your Inspiron Laptop5 4 USB connector - Connects to a Left Side Features2 VGA connector - Connects to a monitor or projector Using Your Inspiron LaptopSecure digital SD memory card SDHC Secure Digital High Capacity card Front Side FeaturesUsing Your Inspiron Laptop Multi Media Card MMC Memory Stick Memory Stick PROComputer Base and Keyboard Features Using Your Inspiron LaptopTurn up the volume Media ControlsUsing Your Inspiron Laptop Turn down the volumeUsing Your Inspiron Laptop Display Features1 2 3 4 Removing and Replacing the Battery Using Your Inspiron LaptopUsing Your Inspiron Laptop Using the Optical Disc DriveNOTE Do not move the computer while playing or recording CDs and DVDs Entertainment and Multimedia Software FeaturesProductivity and Communication Customizing the Desktop2. Click Back up files or Back up computer Customizing Your Energy SettingsBacking Up Your Data Using Your Inspiron LaptopWireless Connections If the network connection is lost Solving ProblemsNetwork Problems b. Click Start → Connect ToSolving Problems Power ProblemsWired Connections If you receive an insufficient memory message Memory ProblemsSolving Problems 2. Click Applications Lockups and Software ProblemsIf a program stops responding - End the program 4. Click End TaskIf you have other software problems Solving ProblemsEnsure that the program is installed and configured properly Solving ProblemsVerify that the device drivers do not conflict with the program Dell Support Center Using Support ToolsINSPIRON Using Support Tools System Messages1. Click Start → Help and Support Hardware TroubleshooterUsing Support Tools Starting Dell Diagnostics From Your Hard Drive Dell DiagnosticsUsing Support Tools 1. Insert the Drivers and Utilities media Starting Dell Diagnostics From the Drivers and Utilities MediaUsing Support Tools Restoring Your Operating System System RestoreINSPIRON Restoring Your Operating System Starting System RestoreUndoing the Last System Restore 3. Click Undo my last restoration and click Next3. The System Recovery Options window appears Dell Factory Image RestoreDell Factory Image Restore 2. Select Repair Your ComputerDell Operating System media Dell Drivers and Utilities media Operating System ReinstallationBefore you Begin Restoring Your Operating System3. Click Exit if the Install Windows message appears Reinstalling Windows VistaRestoring Your Operating System Getting Help INSPIRONDellConnect ServiceOnline Services Technical Support and Customermobilesupport@us.dell.com support@us.dell.com AutoTech ServiceAutomated Order-Status Service la-techsupport@dell.com Latin America and Caribbean countries onlyProduct Information Returning Items for Repair Under Warranty or for CreditGetting Help Before You Call Diagnostic ChecklistGetting Help 1. Visit support.dell.com Contacting DellGetting Help Getting Help If you need to the Dell Technology Guide installed on yourFinding More Information and Resources the Drivers and Utilities mediafind safety best practices information for your If you need toProcessor Basic SpecificationsSystem Model INSPIRONMemory Express CardBasic Specifications Video Basic SpecificationsCommunications VideoAudio Ports and ConnectorsViewing Angles DimensionsDisplay see Dell TechnologySize BatteryTouchpad See Dell Technology GuideBasic Specifications Temperature rangeAC Adapter BatteryPhysical Temperaturerange Computer EnvironmentComputer Environment Relative humidity maximumBasic Specifications Computer EnvironmentIndex INSPIRONIndex Index Index Page Printed in the U.S.A Page Printed in China Printed on recycled paper Page Printed in Malaysia Page Printed in Ireland Page Printed in Brazil