Dell P14E setup guide Memory Problems, Lockups and Software Problems, Solving Problems

Memory Problems

If you receive an insufficient memory message —

•Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

•See the software documentation for minimum memory requirements. If necessary, install additional memory (see the Service Manual at support.dell.com/manuals).

•Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals).

•If the problem persists, contact Dell (see “Contacting Dell” on page 80).

If you experience other memory problems —

•Run Dell Diagnostics (see “Dell Diagnostics” on page 62).

•If the problem persists, contact Dell (see “Contacting Dell” on page 80).

Solving Problems

Lockups and Software Problems

If the computer does not start up — Ensure that the AC adapter cable is firmly connected to the computer and to the electrical outlet.

If a program stops responding —

End the program:

1.Press <Ctrl><Shift><Esc> simultaneously.

2.Click Applications.

3.Select the program that is no longer responding

4.Click End Task.

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