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Dell P14E setup guide Technical Support and Customer Service, DellConnect, Getting Help

Models: P14E

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Technical Support and Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 78 and then see the contact information for your region or go to support.dell.com.

Getting Help

DellConnect

DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to dell.com/DellConnect.

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Dell P14E setup guide Technical Support and Customer Service, DellConnect, Getting Help

Contents

SETUP GUIDE INSPIRONPage SETUP GUIDE INSPIRONRegulatory model P14E Regulatory type P14E001 Notes, Cautions, and Warnings Contents Setting Up Your Inspiron LaptopUsing Your Inspiron Laptop Contents Solving ProblemsUsing Support Tools Finding More Information and Resources Specifications AppendixSetting Up Your Inspiron Laptop Before Setting Up Your ComputerINSPIRON Connect the AC Adapter Setting Up Your Inspiron LaptopConnect the Network Cable Optional Setting Up Your Inspiron LaptopTo use a wired network connection, connect the network cable Setting Up Your Inspiron Laptop Press the Power ButtonSetting Up Your Inspiron Laptop Set Up the Operating SystemSet Up Microsoft Windows Set Up UbuntuSetting Up Your Inspiron Laptop Create System Recovery Media RecommendedTo create system recovery media Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop Enable or Disable Wireless OptionalTo enable or disable wireless Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop Set Up Wireless Display OptionalTo set up wireless display 1. Turn on your computer Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop Setting Up a Wired ConnectionSetting Up a Wireless Connection Connect to the Internet OptionalSetting Up Your Inspiron Laptop Setting Up Your Internet ConnectionUsing Your Inspiron Laptop Right View FeaturesINSPIRON 3 Optical drive eject button - Press to open the optical-drive tray Using Your Inspiron LaptopUsing Your Inspiron Laptop Left View Features1 eSATA/USB combo connector with USB PowerShare - Connects to eSATA compatible storage devices such as external hard drives or optical drives or USB devices such as a mouse, keyboard, printer, external drive, or MP3 player. The USB PowerShare feature allows you to charge USB devices when the computer is powered on/off or in sleep state Using Your Inspiron LaptopUsing Your Inspiron Laptop 5 8-in-1 Media Card Reader - Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on memory cards. For more information on the supported memory cards, see “Specifications” on page Using Your Inspiron LaptopUsing Your Inspiron Laptop Back View Features2 VGA connector - Connects to a monitor or projector Using Your Inspiron LaptopUsing Your Inspiron Laptop Front View Features1 Power indicator light - Indicates the power states. For more information on the power indicator light, see “Status Lights and Indicators” on page Using Your Inspiron LaptopStatus Lights and Indicators Battery Status LightUsing Your Inspiron Laptop Using Your Inspiron Laptop Power Button Light/Power Indicator LightUsing Your Inspiron Laptop Disabling Battery ChargingUsing Your Inspiron Laptop Using Your Inspiron Laptop Computer Base and Keyboard Featuresdecrease keys, and the multimedia keys are located in this row Using Your Inspiron LaptopUsing Your Inspiron Laptop Display On/Off button - Press to turn on or turn off the display Using Your Inspiron LaptopTouch Pad Gestures ScrollUsing Your Inspiron Laptop Zoom FlickUsing Your Inspiron Laptop Using Your Inspiron Laptop System SetupMultimedia Control Keys Windows Mobility CenterPlay the next track or chapter Using Your Inspiron LaptopDecrease the volume level Increase the volume level Mute the sound Play the previous track or chapter Play or pauseUsing the Optical Drive Using the Emergency Eject HoleUsing Your Inspiron Laptop Using Your Inspiron Laptop 1 disc 2 spindle 3 optical drive tray 4 emergency eject hole5 optical drive eject button Using Your Inspiron Laptop Display Features2 Camera - Built-in camera for video capture, conferencing, and chat Using Your Inspiron LaptopUsing Your Inspiron Laptop Removing and Replacing the Top Cover Optional1 top cover 2 release button 3 back of the computer Using Your Inspiron LaptopUsing Your Inspiron Laptop To replace the top cover1. Align the top cover on the display back Using Your Inspiron Laptop Using Your Inspiron Laptop Removing and Replacing the Battery1 battery release latch 2 battery 3 battery lock latch Using Your Inspiron LaptopEntertainment and Multimedia Software FeaturesFastAccess Facial Recognition Productivity and CommunicationUsing Your Inspiron Laptop Dell DataSafe Online BackupUsing Your Inspiron Laptop Dell StageUsing Your Inspiron Laptop Shortcuts - Provides quick access to your frequently-used programsSolving Problems Beep CodesINSPIRON Wired Connections Network ProblemsPower Problems Wireless ConnectionsIf the problem persists, contact Dell see “Contacting Dell” on page Solving ProblemsMemory Problems Lockups and Software ProblemsSolving Problems If the computer stops responding or a solid blue screen appears Solving ProblemsSolving Problems If you have other software problems Back up your files immediatelyUsing Support Tools Dell Support CenterINSPIRON My Dell Downloads Using Support ToolsUsing Support Tools Dell DiagnosticsStarting Dell Diagnostics Hardware TroubleshooterUsing Support Tools 3. Select Diagnostics from the boot menu and press EnterRestoring Your Operating System Operating System discINSPIRON System Restore Starting System RestoreRestoring Your Operating System Dell DataSafe Local Backup Undoing the Last System RestoreRestoring Your Operating System Restoring Your Operating System Dell DataSafe Local Backup BasicRestoring Your Operating System Upgrading to Dell DataSafe Local Backup ProfessionalRestoring Your Operating System System Recovery MediaDell Factory Image Restore Starting Dell Factory Image RestoreRestoring Your Operating System Restoring Your Operating System 3. Select Repair Your ComputerINSPIRON Getting HelpTechnical Support and Customer Service DellConnectGetting Help Dell Marketing and Sales E-mail Addresses Online ServicesDell Support Websites Dell Support E-mail AddressesAutomated Order-Status Service Product InformationGetting Help Getting Help Returning Items for Repair Under Warranty or for Credit5. Pack the equipment to be returned in the original or equivalent packing materials Getting HelpLocating Your Service Tag and Express Service Code Before You CallGetting Help Getting Help Diagnostic Checklist Name Date Address Phone numberGetting Help Contacting DellGetting Help INSPIRON the Service Manual atFinding More Information and Resources If you need toIf you need to Finding More Information and ResourcesMemory SpecificationsComputer Model Computer InformationMemory ConnectorsSpecifications ConnectorsAudio Media Card ReaderKeyboard CommunicationsSpecifications VideoCamera DisplaySpecifications BatteryTouch Pad BatteryAC Adapter PhysicalAC Adapter SpecificationsG2 or lower as defined Computer EnvironmentSpecifications Computer EnvironmentAppendix Information for NOM, or Official Mexican Standard Only for MexicoINSPIRON INSPIRON IndexIndex Index wired network network cable, connecting 7 problems wireless network connecting 12 problemsIndex Index Page Printed in the U.S.A