Dell P170S/P190S Flat Panel Monitor User's Guide

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Solving Problems

Dell™ P170S/P190S Flat Panel Monitor User's Guide

Self-Test

Built-in Diagnostics

Common Problems

Product-Specific Problems

USB Problems

Troubleshooting the Dell™ Soundbar (Optional)

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and the monitor.

2.Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove the Analog (blue connector) cables from the back of computer.

3.Turn on the monitor.

The floating 'Dell™ - Self Test Feature Check' dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

or

or

4.This box also appears during normal system operation if the video cable becomes disconnected or damaged.

5.Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

To run the built-in diagnostics:

1.Ensure that the screen is clean (no dust particles on the surface of the screen).

2.Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.

3.On the front panel, press and hold the Menu (button 2) and + (button 4) keys on the front panel, simultaneously for 2 seconds. A gray screen appears.

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Dell P190S, P170s appendix Solving Problems, Self-Test, Built-in Diagnostics

P190S, P170s specifications

The Dell P170S and P190S are part of Dell's lineup of professional-grade flat panel monitors that cater to a variety of business and personal needs. Designed for functionality and usability, both models excel in delivering crisp images and reliable performance.

The Dell P170S is a 17-inch monitor, while the P190S boasts a larger 19-inch display. Both monitors utilize the latest in LCD technology, providing vibrant colors and sharp detail, which are crucial for tasks such as graphic design, video editing, and office applications. The screens also feature a high contrast ratio, ensuring that dark and light images are rendered vividly.

One of the key features of both monitors is their ergonomic design. They come equipped with height-adjustable stands, tilt, swivel, and pivot capabilities, allowing users to customize their viewing experience. This flexibility helps reduce eye strain during long hours of use, making them ideal for business environments.

In terms of connectivity, both models offer a variety of ports. They typically include VGA and DVI inputs, ensuring compatibility with various devices. This versatility allows users to connect multiple computers or laptops swiftly and efficiently, enhancing productivity in multi-tasking scenarios.

Additionally, both the P170S and P190S monitors are designed with energy efficiency in mind. They are Energy Star certified, which means they consume less power compared to traditional monitors, helping organizations reduce their overall energy costs. The monitors also incorporate advanced technology that minimizes emissions and utilizes recyclable materials, reinforcing Dell's commitment to sustainability.

Color accuracy is another standout feature of these monitors. With a wide color gamut and high brightness levels, users can expect realistic image reproduction, making them suitable for color-critical applications. This is particularly beneficial for graphic designers and photographers who require precise color matching.

Overall, the Dell P170S and P190S monitors combine solid build quality, advanced display technology, and ergonomic support, making them excellent choices for professionals in need of reliable, efficient, and high-quality displays. Whether for office use or creative projects, these monitors provide an optimal solution for displaying professional content with clarity and detail.