10 Contents
Sound and Speaker Problems . . . . . . . . . . . . . . 143
No sound from integrated speakers . . . . . . . . 143
No sound from external speakers . . . . . . . . . 143
No sound from headphones . . . . . . . . . . . . 144
Remote Control Problems . . . . . . . . . . . . . . . . 144
Touch Pad or Mouse Problems . . . . . . . . . . . . . 145
Video and Display Problems . . . . . . . . . . . . . . 146
If the display is blank . . . . . . . . . . . . . . . . 146
If the display is difficult to read . . . . . . . . . . 146
If only part of the display is readable . . . . . . . 147
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 147
What Is a Driver? . . . . . . . . . . . . . . . . . . 147
Identifying Drivers . . . . . . . . . . . . . . . . . 148
Reinstalling Drivers and Utilities . . . . . . . . . . 149
Using the Drivers and Utilities Media . . . . . . . 150
Manually Reinstalling Drivers . . . . . . . . . . . 151
Troubleshooting Software and Hardware Problems . . 152
Restoring Your Microsoft® Windows Vista™
Operating System . . . . . . . . . . . . . . . . . . . . 153
Using Windows Vista System Restore . . . . . . . 153
Restoring the Computer to the Default Factory Configuration 155
Using the Operating System Media . . . . . . . . 156
Restoring Your Microsoft® Windows® XP
Operating System . . . . . . . . . . . . . . . . . . . . 158
Using Microsoft Windows System Restore . . . . 158
Starting System Restore . . . . . . . . . . . . . . 158
Using Dell™ PC Restore . . . . . . . . . . . . . . 159
Using the Operating System Media . . . . . . . . 161
book.book Page 10 Wednesday, September 16, 2009 11:12 AM