Contents 9
E-Mail, Modem, and Internet Problems . . . . . . . . 125
Error Messages . . . . . . . . . . . . . . . . . . . . . 127
ExpressCard Problems . . . . . . . . . . . . . . . . . 132
IEEE 1394 Device Problems . . . . . . . . . . . . . . . 133
Keyboard Problems . . . . . . . . . . . . . . . . . . . 133
External Keyboard problems . . . . . . . . . . . . 133
Unexpected characters . . . . . . . . . . . . . . 134
Lockups and Software Problems . . . . . . . . . . . . 135
The computer does not start . . . . . . . . . . . . 135
The computer stops responding . . . . . . . . . . 135
A program stops responding or crashes
repeatedly . . . . . . . . . . . . . . . . . . . . . 135
A program is designed for an earlier
Microsoft® Windows® operating system . . . . . 136
A solid blue screen appears . . . . . . . . . . . . 136
Dell MediaDirect problems . . . . . . . . . . . . 136
Other software problems . . . . . . . . . . . . . 137
Memory Problems . . . . . . . . . . . . . . . . . . . . 138
Network Problems . . . . . . . . . . . . . . . . . . . 139
Mobile Broadband (Wireless Wide Area
Network [WWAN]) . . . . . . . . . . . . . . . . . 139
Power Problems. . . . . . . . . . . . . . . . . . . . . 140
Printer Problems . . . . . . . . . . . . . . . . . . . . 141
Scanner Problems. . . . . . . . . . . . . . . . . . . . 142
book.book Page 9 Wednesday, September 16, 2009 11:12 AM