Dell S2340L appendix Support.dell.com

Models: S2340L

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Pixel that is permanently off is a natural defect that can occur in LCD technology.

 

 

 

 

For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:

 

 

 

 

support.dell.com.

Stuck-on Pixels

 

LCD screen has bright

 

Cycle power on-off.

 

 

 

 

spots

 

Pixel that is permanently off is a natural defect that can occur in LCD technology.

 

 

 

 

For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:

 

 

 

 

support.dell.com.

Brightness Problems

 

Picture too dim or too

 

Reset the monitor to Factory Settings.

 

 

bright

 

Auto Adjust via OSD.

 

 

 

 

Adjust brightness & contrast controls via OSD.

Geometric Distortion

 

Screen not centered

 

Reset the monitor to Factory Settings.

 

 

correctly

 

Auto Adjust via OSD.

 

 

 

 

Adjust brightness & contrast controls via OSD.

 

 

 

 

NOTE: When using 'HDMI', the positioning adjustments are not available.

Horizontal/Vertical Lines

 

Screen has one or more

 

Reset the monitor to Factory Settings.

 

 

lines

 

Perform Auto Adjust via OSD.

 

 

 

 

Adjust Phase and Pixel Clock controls via OSD.

 

 

 

 

Perform monitor self-test feature check and determine if these lines are also in self-test

 

 

 

 

mode.

 

 

 

 

Check for bent or broken pins in the video cable connector.

 

 

 

 

NOTE: When using 'HDMI', the Pixel Clock and Phase adjustments are not available.

Synchronization Problems

 

Screen is scrambled or

 

Reset the monitor to Factory Settings.

 

 

appears torn

 

Perform Auto Adjust via OSD.

 

 

 

 

Adjust Phase and Pixel Clock controls via OSD.

 

 

 

 

Perform monitor self-test feature check to determine if the scrambled screen appears in

 

 

 

 

self-test mode.

 

 

 

 

Check for bent or broken pins in the video cable connector.

 

 

 

 

Restart the computer in the safe mode.

Safety-Related Issues

 

Visible signs of smoke or

 

Do not perform any troubleshooting steps.

 

 

sparks

 

Contact Dell immediately.

Intermittent Problems

 

Monitor malfunctions on &

 

Ensure that the video cable connecting the monitor to the computer is properly connected

 

 

off

 

and is secured.

 

 

 

 

Reset the monitor to Factory Settings.

 

 

 

 

Perform monitor self-test feature check to determine if the intermittent problem occurs in

 

 

 

 

self-test mode.

Missing Color

 

Picture missing color

 

Perform monitor self-test feature check.

 

 

 

 

Ensure that the video cable connecting the monitor to the computer is properly connected

 

 

 

 

and is secured.

 

 

 

 

Check for bent or broken pins in the video cable connector.

Wrong Color

 

Picture color not good

 

Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color

 

 

 

 

Settings OSD if the Color Management is turned off.

 

 

 

 

Change the Input Color Format to RGB or YPbPr in Color settings OSD.

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Dell S2340L appendix Support.dell.com