4Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

5Open the system. See "Opening the System" on page 43.

6Ensure that the interface cable is securely connected to the optical drive and to the controller.

7Ensure that a power cable is properly connected to the drive.

8Close the system. See "Closing the System" on page 43.

9Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem is not resolved, see "Getting Help" on page 123.

Troubleshooting a Hard Drive

Problem

Device driver error.

One or more hard drives not recognized by the system.

Action

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge.

NOTICE: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive.

1Run the appropriate online diagnostics test. See "Using Dell PowerEdge Diagnostics" on page 113. Depending on the results of the diagnostics test, proceed as needed through the following steps.

2If you are experiencing problems with multiple hard drives, skip to step 5. For a problem with a single hard drive, continue to the next step.

3If your system has a SAS RAID controller, perform the following steps.

a Restart the system and press <Ctrl><R> to enter the host adapter configuration utility program.

See the documentation supplied with the host adapter for information about the configuration utility.

bEnsure that the hard drive has been configured correctly for the RAID.

cExit the configuration utility and allow the system to boot to the operating system.

4Ensure that the required device drivers for your SAS RAID controller are installed and are configured correctly. See the operating system documentation for more information.

5Check the cable connections inside the system:

a Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

Troubleshooting Your System

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Dell SC1430 owner manual Troubleshooting a Hard Drive, 107

SC1430 specifications

The Dell SC1430 is a dual-socket server that stands out in the entry-level server market, particularly catered to small and medium-sized businesses, as well as remote offices. Launched with a focus on versatility and expandability, the SC1430 is designed to handle varying workloads with ease, making it a reliable solution for enterprise needs.

One of the main features of the SC1430 is its dual Intel Xeon processor support, which allows for powerful performance and the ability to run multiple applications simultaneously. It supports both the Intel Xeon 5000 and 5100 series processors, enabling users to select the processing power that fits their requirements. The server is equipped with up to 32 GB of DDR2 memory, utilizing four DIMM slots per processor, which enhances data processing and multitasking capabilities.

Storage flexibility is another hallmark of the SC1430. It offers support for up to six 3.5-inch SAS or SATA hard drives, providing a maximum storage capacity of 6 TB, adequate for essential business applications and database storage. The RAID support ensures data redundancy and improves performance through various configurations, making it an ideal choice for businesses concerned with data integrity.

The SC1430 leverages advanced technologies such as virtualization-ready capabilities, which allows IT administrators to optimize resources and improve server utilization. Its compact, 1U rack-mountable design suits various data center environments, facilitating streamlined setups in space-constrained areas.

In terms of connectivity, the Dell SC1430 includes multiple PCI Express slots for additional expansion cards, enabling increased network, storage, or graphic capabilities as needed. The integrated dual Gigabit Ethernet ports ensure reliable network connectivity, vital for business operations.

Additionally, the Dell OpenManage suite provides effective systems management capabilities, allowing users to monitor the health of the server and perform updates efficiently. This management software contributes to minimizing downtime and optimizing performance.

Overall, the Dell SC1430 combines powerful processing, expandability, and robust management features in a compact form factor, making it a commendable choice for organizations seeking a dependable, scalable server solution. With its focus on performance, flexibility, and ease of use, the SC1430 remains a strong competitor in the entry-level server space.