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SC1430 owner manual 116
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SC1430
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Troubleshooting
Install
Error codes
Configuration
Connecting External Devices
Cooling Problems on
Diagnostics on
System Setup Program on
Device faulty system board
System battery
Page 116
Image 116
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Running the System Diagnostics
Page 115
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Contents
Dell PowerEdge SC1430 Systems
W . d e l l . c o m s u p p o r t . d e l l . c o m
June WH819
Contents
Installing a SAS Controller Expansion Card
General Memory Module Installation Guidelines
Front I/O Panel Service Only Parts Procedure
Troubleshooting System Cooling Problems 102
100
101
102
Returning Items for Warranty Repair or Credit 125
115
117
118
Contents
Other Information You May Need
About Your System
Accessing System Features During Startup
Diagnostics on
Information
Ctrl+R
Front-Panel Features and Indicators
Lights when the system is linked to a network
Serial connector
Back-Panel Features and Indicators
Connecting External Devices
Yellow Mbps connection Orange Green About Your System
NIC Indicator Codes
System Setup Program on
Diagnostics Indicator Codes
Code Causes Corrective Action Bios checksum failure
Properly. See Troubleshooting Your System on
95 for the appropriate drive installed in your system
Service Only Parts Procedure on
System Messages
System Messages Causes Corrective Actions
Chassis intrusion switch is not
Connector on the system board. See
Specified fan is missing, faulty, or
Power supply fan is faulty See Getting Help on
Sizes are installed Same cache size and that they are
Faulty or improperly installed memory modules
Processor thermal probe has See Getting Help on
Failed
Run the System Setup program to
Replace the diskette. If the problem
Faulty or improperly seated memory
Faulty keyboard controller faulty
Configuration
Faulty keyboard controller faulty See Getting Help on
Manufacturing mode
Faulty memory modules
Drive. If the problem persists, see
Troubleshooting a Hard Drive on
Faulty system board See Getting Help on
No operating system on diskette Use a bootable diskette
PCI device Bios Option ROM
Error encountered in initializing PCI
Device faulty system board
Location. If the problem persists, see
Or a memory module may be faulty
If single-bit or multi-bit errors were
Memory upgrade kits directly from
System battery
Diagnostics Messages
Alert Messages
About Your System
Using the System Setup Program
Entering the System Setup Program
Responding to Error Messages
Main Screen
System Setup Options
Using the System Setup Program
Main System Setup Program Screen
Memory test option
System Setup Program Options Description CPU Information
Setting of the Logical Processor option. See Table
Boot Sequence
Off default
CPU Information Screens
Integrated Devices Screen
System Security Screen
Exit Screen
System Event Log
System and Setup Password Features
Cooling Problems on
See Replacing the Processor on
Bad or missing fan detected
Using the System Password
Using the System Setup Program
Using the Setup Password
Disabling a Forgotten Password
See Disabling a Forgotten Password on
Using the System Setup Program
Installing System Components
Recommended Tools
Inside the System
Front fan
Opening the System
Closing the System
Rotatable Hard-Drive Carrier
Rotating the Hard-Drive Carrier Out of the System
Card retention mechanism Release tab
Removing and Replacing the Front Drive Bezel
Rotating the Hard-Drive Carrier Into the System
Removing and Replacing the Front Drive Bezel Insert
Front drive bezel
Hard Drive Installation Guidelines
Hard Drives
Drive bay Installing System Components
Removing a Hard Drive from the Rotatable Carrier
Installing a Hard Drive in the Rotatable Carrier
Installing a Hard Drive in a Drive Bracket
Hard-drive power cable
Installing System Components
Removing an Optional Third Hard Drive
Installing an Optional Third Hard Drive
Installing System Components
Cable Long SAS data cables Power cable
Removing an Optional Fourth Hard Drive
Installing an Optional Fourth Hard Drive
Lower 5.25-inch drive bay
Installing System Components
Hard-drive bracket
Card fan Fan power cable
Diskette Drive
Removing the Diskette Drive
Installing a Diskette Drive
Dskt connector
17. Installing Diskette Drive Shoulder Screws
Optical and Tape Drives
Removing an Optical or Tape Drive
Sata cable IDE connector
Installing an Optical or Tape Drive
Attach the three shoulder screws to the drive. See Figure
Installing System Components
Installing an Expansion Card
Expansion Cards
Alignment guide Filler bracket
Installing a SAS Controller Expansion Card
Removing an Expansion Card
Microprocessor
Removing the Processor
Captive screw housing
Replacing the Processor
Socket-release lever Processor shield
Memory
Installing Memory Modules
General Memory Module Installation Guidelines
Non-Optimal Memory Configurations
Memory module socket ejectors
Removing Memory Modules
System Battery
Replacing the System Battery
Negative side of connector
Power Supply
Removing the Power Supply
Installing the Power Supply
25. Removing the Power Supply Power supply release tab
Replacing the Cooling Fans
Replacing the Card and Front Fans
26. Removing and Installing the Card Fan
Card fan Card fan cable
Replacing the Memory Fan
Replacing the Fourth Hard-Drive Fan
Chassis Intrusion Switch
Removing the Chassis Intrusion Switch
Installing the Chassis Intrusion Switch
Removing the Bezel
Replacing the Bezel
29. Removing the Bezel Bezel release screws Slots Hooks
Front I/O Panel Service Only Parts Procedure
Removing the Front I/O Panel
Replacing the Front I/O Panel
Thermal diode cable Holding tab
Removing the System Board
Thermal Diode Cable Service Only Parts Procedure
System Board Service Only Parts Procedure
Installing System Components
Installing the System Board
31. System Board Mounting Points Screws System board
Installing System Components
Checking the Equipment
Safety First-For You and Your System
Start-Up Routine
Troubleshooting IRQ Assignment Conflicts
Troubleshooting External Connections
Troubleshooting the Video Subsystem
Monitor is not working properly Video memory is faulty
Troubleshooting the Keyboard
Troubleshooting Serial I/O Problems
Troubleshooting the Mouse
Troubleshooting a Serial I/O Device
Troubleshooting a USB Device
Troubleshooting a NIC
Troubleshooting a Wet System
NIC cannot communicate with network
Liquid spilled on the system Excessive humidity
101
Troubleshooting a Damaged System
System was dropped or damaged
Troubleshooting the System Battery
Troubleshooting System Cooling Problems
103
Troubleshooting System Memory
Troubleshooting a Fan
Action
105
Troubleshooting a Diskette Drive
Error message indicates a diskette drive problem
Troubleshooting an Optical Drive
Troubleshooting a Hard Drive
107
Troubleshooting a SAS RAID Controller
Troubleshooting Expansion Cards
109
Troubleshooting the Microprocessors
111
112
Using Dell PowerEdge Diagnostics
System Diagnostics Features
Running the System Diagnostics
113
When to Use the System Diagnostics
Running the System Diagnostics
System Diagnostics Testing Options
Using the Custom Test Options
Selecting Devices for Testing
Selecting Diagnostics Options
Viewing Information and Results
115
116
117
Jumpers and Connectors
System Board Jumpers
Clearing Cmos Settings
Password feature is disabled
119
System Board Connectors
120
121
Disabling a Forgotten Password
Online Services
Obtaining Assistance
123
Getting Help
AutoTech Service
Automated Order-Status Service
Support Service
Electronic Quote Service
Before You Call
125
Getting Help
127
Contacting Dell
128
Mail la-techsupport@dell.com General Support Toll-free
Mail la-techsupport@dell.com General Support
129
Website support.ap.dell.com
Country Code General Support 13DELL-133355 City Code
Mail la-techsupport@dell.com General Support Getting Help
130
General Support Toll-free
131
132
Mail la-techsupport@dell.com General Support 01-800-915-4755
3355
133
General Support calling from Guayaquil
134
Mail la-techsupport@dell.com General Support 800-6132
135
136
137
138
Technical Support servers
139
Mail krsupport@dell.com
140
141
142
Fax 21 424 01
143
144
145
International Access Code Country Code City Code
146
Mail delldirectsupport@dell.com Customer Care website
Home and Small Business Fax 0870 907
147
148
149
Amperes AC Alternating current
BTU British thermal unit
Celsius
150
Cm Centimeters Cmos Complementary metal-oxide semiconductor
151
Fahrenheit
152
LVD Low voltage differential Meters MA Milliamperes
153
154
TCP/IP Transmission Control Protocol/Internet Protocol
155
Volts VAC Volts alternating current VDC Volts direct current
156
157
Connecting external
Battery, 79 system, 79 troubleshooting the RAID card
Accessing system features 158
Post
159
Index