Getting Help

Obtaining Assistance

1Complete the procedures in "Troubleshooting Your System" on page 95.

2Run the system diagnostics and record any information provided.

3Make a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 127), and fill it out.

4Use Dell's extensive suite of online services available at Dell Support at support.dell.com for help with installation and troubleshooting procedures.

For more information, see "Online Services" on page 123.

5If the preceding steps have not resolved the problem, call Dell for technical assistance.

NOTE: Call technical support from a phone near or at the system so that technical support can assist you with any necessary procedures.

NOTE: Dell’s Express Service Code system may not be available in all countries.

When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

For instructions on using the technical support service, see "Support Service" on page 124 and "Before You Call" on page 125.

NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.

Online Services

You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.

You can contact Dell electronically using the following addresses:

World Wide Web www.dell.com/

www.dell.com/ap/ (Asian/Pacific countries only) www.dell.com/jp (Japan only) www.euro.dell.com (Europe only)

Getting Help

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Dell SC1430 owner manual Obtaining Assistance, Online Services, 123, Getting Help

SC1430 specifications

The Dell SC1430 is a dual-socket server that stands out in the entry-level server market, particularly catered to small and medium-sized businesses, as well as remote offices. Launched with a focus on versatility and expandability, the SC1430 is designed to handle varying workloads with ease, making it a reliable solution for enterprise needs.

One of the main features of the SC1430 is its dual Intel Xeon processor support, which allows for powerful performance and the ability to run multiple applications simultaneously. It supports both the Intel Xeon 5000 and 5100 series processors, enabling users to select the processing power that fits their requirements. The server is equipped with up to 32 GB of DDR2 memory, utilizing four DIMM slots per processor, which enhances data processing and multitasking capabilities.

Storage flexibility is another hallmark of the SC1430. It offers support for up to six 3.5-inch SAS or SATA hard drives, providing a maximum storage capacity of 6 TB, adequate for essential business applications and database storage. The RAID support ensures data redundancy and improves performance through various configurations, making it an ideal choice for businesses concerned with data integrity.

The SC1430 leverages advanced technologies such as virtualization-ready capabilities, which allows IT administrators to optimize resources and improve server utilization. Its compact, 1U rack-mountable design suits various data center environments, facilitating streamlined setups in space-constrained areas.

In terms of connectivity, the Dell SC1430 includes multiple PCI Express slots for additional expansion cards, enabling increased network, storage, or graphic capabilities as needed. The integrated dual Gigabit Ethernet ports ensure reliable network connectivity, vital for business operations.

Additionally, the Dell OpenManage suite provides effective systems management capabilities, allowing users to monitor the health of the server and perform updates efficiently. This management software contributes to minimizing downtime and optimizing performance.

Overall, the Dell SC1430 combines powerful processing, expandability, and robust management features in a compact form factor, making it a commendable choice for organizations seeking a dependable, scalable server solution. With its focus on performance, flexibility, and ease of use, the SC1430 remains a strong competitor in the entry-level server space.