Troubleshooting

146

Cannot send faxes

If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following:

MAKE SURE THAT YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER

If you did not enter your user information during initial setup, then enter your fax name and fax number. In some countries, you cannot send a fax without entering your fax name or company name. Some fax machines also block unknown faxes or faxes without sender information.

DECREASE THE TRANSMISSION SPEED OF THE FAX MODEM

The modem of the printer can transmit data at 33,600 bps. This is the maximum speed at which the printer can send and receive faxes. It is not necessary, however, to set the modem to its fastest transmission capability. The speed of the modem of the receiving fax machine must match or be greater than the speed at which you are sending your fax. Otherwise, your fax will not be received.

1From the printer control panel, navigate to:

> Setup > > Fax Setup > > Dialing and Sending > > Max Send Speed >

2Select a sending speed, and then press .

ENABLE ERROR CORRECTION

Errors and blurs may appear in the faxed document if there is too much noise on the line. This option enables the printer to transmit the bad blocks of data again and correct the errors. When a fax has too many errors, the fax may be rejected by the receiving fax machine.

1From the printer control panel, navigate to:

> Setup > > Fax Setup > > Dialing and Sending > > Error Correction >

2Check to see if error correction is set to On.

If it is not set to On, then press the arrow buttons to select On, and then press .

ENABLE AUTOMATIC FAX CONVERSION

If the receiving fax machine does not support color fax, then this option automatically converts the outgoing color fax to black and white. It also automatically reduces the resolution of the fax to a resolution that the receiving machine can support.

1From the printer control panel, navigate to:

> Setup > > Fax Setup > > Dialing and Sending > > Auto Fax Convert >

2Check to see if automatic fax conversion is set to On.

If it is not set to On, then press the arrow buttons to select On, and then press .

MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT

The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number. If the printer is in an office setting or in a private branch exchange, this can be a specific number that you need to press so you can make a call outside the office.

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Dell V525W manual Cannot send faxes, Decrease the Transmission Speed of the FAX Modem, Enable Error Correction
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V525W specifications

The Dell V525W is a versatile all-in-one printer designed for small to medium-sized businesses, delivering high-quality prints and a range of features that cater to various printing needs. One of its standout characteristics is its multifunctionality, as it combines printing, scanning, copying, and faxing capabilities into a single device. This makes it a practical choice for businesses looking to save space and streamline their office operations.

A key feature of the V525W is its printing speed. With a print speed of up to 15 pages per minute (ppm) for black and white documents and 10 ppm for color, users can expect efficient performance even during high-volume printing tasks. The printer supports a variety of media types and sizes, accommodating different professional printing needs.

The V525W utilizes wireless connectivity, allowing users to print from various devices without the hassle of cords. It supports Wi-Fi Direct, enabling direct peer-to-peer printing from compatible smartphones and tablets, and is compatible with Apple AirPrint and Google Cloud Print. The ability to print from mobile devices enhances the printer’s usability, creating a more flexible work environment.

Another significant aspect of the Dell V525W is its print quality. It boasts a print resolution of up to 4800 x 1200 dpi, ensuring sharp text and vivid colors in every document. The printer employs Dell's proprietary ColorTrack technology, which improves color quality and consistency, making it ideal for businesses that require professional-grade documents.

The V525W also incorporates a user-friendly interface with a graphical LCD panel, allowing for easy navigation through the printer's various functions and options. Additionally, it features automatic duplex printing, which helps save paper and reduces overall printing costs.

In terms of maintenance, the V525W is designed with replaceable ink cartridges that provide cost-efficiency. Users can choose between high-yield and standard cartridges, enabling them to select options that best fit their printing volume.

Overall, the Dell V525W stands out for its combination of speed, quality, and functionality, making it a solid choice for businesses seeking a reliable all-in-one printing solution that can handle diverse tasks efficiently while delivering professional results.
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