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Light

 

Problem Description

Suggested Resolution

Pattern

 

 

 

 

 

 

 

 

yellow

No memory modules are detected.

• Reinstall all memory modules and restart the computer.

 

 

• To eliminate the possibility of a faulty memory connector,

 

yellow

 

 

 

remove all memory modules, reinstall one memory

 

yellow

 

 

 

module (if the computer supports a single module), and

 

green

 

 

 

then restart the computer. If the computer starts

 

 

 

 

 

 

normally, move the memory module to a different

 

 

 

connector and restart the computer. Continue until you

 

 

 

have identified a faulty connector or reinstalled all

 

 

 

modules without error.

 

 

 

 

 

yellow

Memory modules are detected, but a

• Ensure that no special memory module/memory

 

memory configuration or

connector placement requirements exist (see "Memory"

 

green

 

compatibility error exists.

in the online User’s Guide for more information).

 

yellow

 

 

• Verify that the memory modules that you are installing

 

green

 

 

 

are compatible with your computer.

 

 

 

 

 

 

• If the problem persists, contact Dell.

 

 

 

 

 

yellow

Another failure has occurred.

• Ensure that the cables are properly connected to the

 

 

system board from all installed hard drives.

 

green

 

 

 

• Check the computer message that appears on your

 

green

 

 

 

monitor screen.

 

green

 

 

 

• If the problem persists, contact Dell.

 

 

 

 

 

 

 

 

green

The computer is in a normal

• None.

 

operating condition after POST.

 

 

green

 

 

 

 

 

green

 

 

 

green

 

 

Beep Codes

Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem.

If your computer beeps during start-up:

1Write down the beep code.

2See "Dell Diagnostics" on page 17 to identify a more serious cause.

3Contact Dell for technical assistance.

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Quick Reference Guide

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Image 22
Dell X6740 manual Beep Codes