W . d e l l . c o m s u p p o r t . d e l l . c o m
Abbreviations and Acronyms
Contents
Mail, Modem, and Internet Problems
Solving Problems
Restoring the Computer to an Earlier Operating State
Using Microsoft Windows XP System Restore
Resolving Software and Hardware Incompatibilities
Before Working Inside Your Computer
100
113
109
114
115
Contents
Finding Information
How to use standby mode and hibernate mode
Tips on using Microsoft Windows
How to play CDs and DVDs
Warranty, and repair information
When you use
Specifications, and white papers
How to use Windows XP
Operating System CD
Opening the Drive Door Changing the Backlight Color
Setting Up and Using Your Computer
Backlight Badge
Connecting Two Monitors With VGA Connectors
Connecting Two Monitors
Optional DVI adapter
Connecting a TV
TV-OUT connector VGA blue connector
About Serial ATA Drives
About Your RAID Configuration
Changing the Display Settings
Hard drive
RAID Level
Segment
Setting Your Computer to RAID-Enabled Mode
Configuring Your Computer for RAID
Creating a RAID Level 1 Configuration
Configuring for RAID Using the IntelR Option ROM Utility
Creating a RAID Level 0 Configuration
Deleting a RAID Volume
Creating a RAID 1 Volume
Creating a RAID 0 Volume
Migrating to a RAID 0 Volume
On the Delete RAID Volume Wizard screen, click Next
Creating a Spare Hard Drive
Migrating to a RAID 1 Volume
To Mark a Drive as a Spare Hard Drive
Click Mark as Spare
To Remove Spare Marking From a Spare Hard Drive
Transferring Information to a New Computer
Next
How to Copy a CD or DVD
Copying CDs and DVDs
Click Exact Copy
Using Blank CD-Rs, CD-RWs, DVD+Rs, and DVD+RWs
Helpful Tips
Integrated firewall provided with Windows XP SP1
Network Setup Wizard
Click Checklist for creating a network
Overclocking
Hyper-Threading
Click Hardware and click Device Manager
Optimizing Performance
PCI Express Cards
Battery Problems
Troubleshooting Tips
Drive Problems
Solving Problems
Problems writing to a CD/DVD-RW drive
CD and DVD drive problems
Hard drive problems
Mail, Modem, and Internet Problems
Use these characters in filenames
Error Messages
Keyboard Problems
Ieee 1394 Device Problems
Computer does not start up
Lockups and Software Problems
Computer stops responding
Program stops responding
Program crashes repeatedly
Other software problems
Program is designed for an earlier Windows operating system
Solid blue screen appears
Mouse Problems
Memory Problems
Network Problems
Power Problems
Scanner Problems
Printer Problems
No sound from speakers
Sound and Speaker Problems
N T H E S P E a K E R D I a G N O S T I C S
No sound from headphones
If the screen is difficult to read
Video and Monitor Problems
If the screen is blank
J U S T T H E W I N D O W S D I S P L a Y S E T T I N G S
Solving Problems
Electrical outlet and press the power
Diagnostic Lights
Advanced Troubleshooting
Located in the Product Information Guide
Identified a faulty module or
Normally, reinstall an additional
If available, install properly working
If the problem persists, contact Dell
Your computer see
Error exists Requirements exist see
Determine if a conflict exists by
Occurred
When to Use the Dell Diagnostics
Dell Diagnostics
Starting the Dell Diagnostics From the ResourceCD
Starting the Dell Diagnostics From Your Hard Drive
Dell Diagnostics Main Menu
Identifying Drivers
What Is a Driver?
Drivers
Using Windows XP Device Driver Rollback
Reinstalling Drivers
Using the ResourceCD
Windows XP
Manually Reinstalling Drivers
Using Microsoft Windows XP System Restore
Restoring the Computer to an Earlier Operating State
Creating a Restore Point
Undoing the Last System Restore
Enabling System Restore
Reinstalling Microsoft Windows XP
Resolving Software and Hardware Incompatibilities
Before You Begin
Windows XP Setup
Reinstalling Windows XP
Booting From the Operating System CD
When the Welcome to Microsoft screen appears, click Next
Advanced Troubleshooting
Before You Begin
Removing and Installing Parts
Recommended Tools
Turning Off Your Computer
Before Working Inside Your Computer
Front and Back View of the Computer
Open the door to use the front-panel connectors
Front View
Press to turn on the computer
Front View Doors Open
Back View
X16 slot and one x1 slot
Opening the Computer Cover
System board Power supply Removing and Installing Parts
Processor fan Power supply fans
Inside View of Your Computer
Floppy drive CD/DVD drive
System Board Components
DDR2 Memory Overview
Memory
Addressing Memory With 4-GB Configurations
Installing Memory
Notch Memory module Cutouts Crossbar
Securing clips Connector
Removing Memory
Cards
PCI Cards
Installing a PCI Card
Not fully seated card Fully seated card
Retention arm Alignment guide Alignment bar Filler bracket
Removing a PCI Card
PCI Express
PCI Express Cards
Card PCI Express
Card slot
Tab
Installing a PCI Express Card
Not fully seated card Fully seated card
Retention arm Alignment guide Alignment bar Filler bracket
Removing a PCI Express Card
Floppy drive CD/DVD drives Hard drives
General Installation Guidelines
Drives
Serial ATA Connector Interface cable Interface connector
Connecting Drive Cables
Drive Interface Connectors
Power cable
Power Cable Connector
Hard Drive
Removing a Hard Drive
System board connector
Installing a Hard Drive
Hard-drive cable Power cable Tabs
Drive Bracket rails Screws
Removing and Installing Parts
Adding a Second Hard Drive
Removing a Floppy Drive
Floppy Drive
Rail tabs
First hard drive in lower bay Hard drive bay
Tabs Floppy drive
Installing a Floppy Drive
Data cable Power cable Tabs Floppy drive
Removing a CD/DVD Drive
CD/DVD Drive
Power cable Tabs Data cable CD/DVD drive
Installing a CD/DVD Drive
Drive Bracket rails Screws
Removing and Installing Parts
Removing the Processor Airflow Shroud
Processor Airflow Shroud
Removing the Processor
Installing the Processor Airflow Shroud
Processor
Anchor tabs Shroud release lever
Page
Processor cover Socket Release lever
Installing the Processor
100
101
102
Front Panel
Removing the Front Panel
103
Replacing the Front Panel
104
Drive Door
Removing the Drive Door
Top bracket hinge Bottom bracket hinge
Replacing the Drive Door
105
Door
106
Hinge tab Door hinges Door bracket
107
Battery
Replacing the Battery
108
Closing the Computer Cover
109
Specifications
Video
110
Expansion Bus
Drives
111
Connectors
Center/Low Frequency Effects LFE channel two front-panel
Controls and Lights
Located in the Product Information
Power
112
Overview
System Setup
113
Environmental
114
Entering System Setup
System Setup Screens
115
System Setup Options
116
117
Option Settings
Boot Sequence
Changing Boot Sequence for the Current Boot
118
119
Clearing Forgotten Passwords
Changing Boot Sequence for Future Boots
120
Clearing Cmos Settings
Dell Technical Support Policy U.S. Only
Definition of Dell-Installed Software and Peripherals
Contacting Dell
Definition of Third-Party Software and Peripherals
122
123
124
125
126
127
128
129
130
131
132
133
134
Fax Technical Support
135
Employee Purchase Program EPP Support
136
137
138
Index 139
Index
140 Index
Index 141
Reinstalling Windows XP
142 Index
Index 143
Wizard, 37 reinstalling, 12, 57 scanner, 42 System Restore
144 Index