W . d e l l . c o m s u p p o r t . d e l l . c o m
Abbreviations and Acronyms
Contents
Solving Problems
Mail, Modem, and Internet Problems
Resolving Software and Hardware Incompatibilities
Using Microsoft Windows XP System Restore
Restoring the Computer to an Earlier Operating State
Before Working Inside Your Computer
100
114
109
113
115
Contents
Finding Information
How to play CDs and DVDs
Tips on using Microsoft Windows
How to use standby mode and hibernate mode
Specifications, and white papers
When you use
Warranty, and repair information
How to use Windows XP
Operating System CD
Setting Up and Using Your Computer
Opening the Drive Door Changing the Backlight Color
Backlight Badge
Connecting Two Monitors
Connecting Two Monitors With VGA Connectors
TV-OUT connector VGA blue connector
Connecting a TV
Optional DVI adapter
Changing the Display Settings
About Your RAID Configuration
About Serial ATA Drives
Segment
RAID Level
Hard drive
Configuring Your Computer for RAID
Setting Your Computer to RAID-Enabled Mode
Creating a RAID Level 0 Configuration
Configuring for RAID Using the IntelR Option ROM Utility
Creating a RAID Level 1 Configuration
Deleting a RAID Volume
Creating a RAID 0 Volume
Creating a RAID 1 Volume
On the Delete RAID Volume Wizard screen, click Next
Migrating to a RAID 0 Volume
To Mark a Drive as a Spare Hard Drive
Migrating to a RAID 1 Volume
Creating a Spare Hard Drive
Click Mark as Spare
Transferring Information to a New Computer
To Remove Spare Marking From a Spare Hard Drive
Copying CDs and DVDs
How to Copy a CD or DVD
Next
Helpful Tips
Using Blank CD-Rs, CD-RWs, DVD+Rs, and DVD+RWs
Click Exact Copy
Click Checklist for creating a network
Network Setup Wizard
Integrated firewall provided with Windows XP SP1
Click Hardware and click Device Manager
Hyper-Threading
Overclocking
Optimizing Performance
PCI Express Cards
Drive Problems
Troubleshooting Tips
Battery Problems
Solving Problems
CD and DVD drive problems
Problems writing to a CD/DVD-RW drive
Mail, Modem, and Internet Problems
Hard drive problems
Error Messages
Use these characters in filenames
Ieee 1394 Device Problems
Keyboard Problems
Computer stops responding
Lockups and Software Problems
Computer does not start up
Program stops responding
Program is designed for an earlier Windows operating system
Other software problems
Program crashes repeatedly
Solid blue screen appears
Memory Problems
Mouse Problems
Network Problems
Power Problems
Printer Problems
Scanner Problems
Sound and Speaker Problems
No sound from speakers
No sound from headphones
N T H E S P E a K E R D I a G N O S T I C S
If the screen is blank
Video and Monitor Problems
If the screen is difficult to read
J U S T T H E W I N D O W S D I S P L a Y S E T T I N G S
Solving Problems
Advanced Troubleshooting
Diagnostic Lights
Electrical outlet and press the power
Located in the Product Information Guide
If available, install properly working
Normally, reinstall an additional
Identified a faulty module or
If the problem persists, contact Dell
Determine if a conflict exists by
Error exists Requirements exist see
Your computer see
Occurred
Dell Diagnostics
When to Use the Dell Diagnostics
Starting the Dell Diagnostics From Your Hard Drive
Starting the Dell Diagnostics From the ResourceCD
Dell Diagnostics Main Menu
Drivers
What Is a Driver?
Identifying Drivers
Using the ResourceCD
Reinstalling Drivers
Using Windows XP Device Driver Rollback
Windows XP
Using Microsoft Windows XP System Restore
Manually Reinstalling Drivers
Undoing the Last System Restore
Creating a Restore Point
Restoring the Computer to an Earlier Operating State
Resolving Software and Hardware Incompatibilities
Reinstalling Microsoft Windows XP
Enabling System Restore
Before You Begin
Booting From the Operating System CD
Reinstalling Windows XP
Windows XP Setup
When the Welcome to Microsoft screen appears, click Next
Advanced Troubleshooting
Recommended Tools
Removing and Installing Parts
Before You Begin
Turning Off Your Computer
Before Working Inside Your Computer
Front View
Open the door to use the front-panel connectors
Front and Back View of the Computer
Press to turn on the computer
Front View Doors Open
Back View
X16 slot and one x1 slot
Opening the Computer Cover
Inside View of Your Computer
Processor fan Power supply fans
System board Power supply Removing and Installing Parts
Floppy drive CD/DVD drive
System Board Components
Memory
DDR2 Memory Overview
Installing Memory
Addressing Memory With 4-GB Configurations
Securing clips Connector
Notch Memory module Cutouts Crossbar
Cards
Removing Memory
Installing a PCI Card
PCI Cards
Not fully seated card Fully seated card
Removing a PCI Card
Retention arm Alignment guide Alignment bar Filler bracket
Card PCI Express
PCI Express Cards
PCI Express
Card slot
Installing a PCI Express Card
Tab
Not fully seated card Fully seated card
Retention arm Alignment guide Alignment bar Filler bracket
Removing a PCI Express Card
Drives
General Installation Guidelines
Floppy drive CD/DVD drives Hard drives
Drive Interface Connectors
Connecting Drive Cables
Serial ATA Connector Interface cable Interface connector
Hard Drive
Power Cable Connector
Power cable
Removing a Hard Drive
Hard-drive cable Power cable Tabs
Installing a Hard Drive
System board connector
Drive Bracket rails Screws
Removing and Installing Parts
Adding a Second Hard Drive
Rail tabs
Floppy Drive
Removing a Floppy Drive
First hard drive in lower bay Hard drive bay
Installing a Floppy Drive
Tabs Floppy drive
Data cable Power cable Tabs Floppy drive
CD/DVD Drive
Removing a CD/DVD Drive
Installing a CD/DVD Drive
Power cable Tabs Data cable CD/DVD drive
Drive Bracket rails Screws
Removing and Installing Parts
Processor Airflow Shroud
Removing the Processor Airflow Shroud
Processor
Installing the Processor Airflow Shroud
Removing the Processor
Anchor tabs Shroud release lever
Page
100
Installing the Processor
Processor cover Socket Release lever
101
Removing the Front Panel
Front Panel
102
Replacing the Front Panel
103
Removing the Drive Door
Drive Door
104
105
Replacing the Drive Door
Top bracket hinge Bottom bracket hinge
Hinge tab Door hinges Door bracket
106
Door
Replacing the Battery
Battery
107
Closing the Computer Cover
108
Specifications
109
Expansion Bus
110
Video
Drives
Center/Low Frequency Effects LFE channel two front-panel
Connectors
111
Controls and Lights
112
Power
Located in the Product Information
113
System Setup
Overview
Environmental
System Setup Screens
Entering System Setup
114
System Setup Options
115
116
117
Changing Boot Sequence for the Current Boot
Boot Sequence
Option Settings
118
Changing Boot Sequence for Future Boots
Clearing Forgotten Passwords
119
Clearing Cmos Settings
120
Contacting Dell
Definition of Dell-Installed Software and Peripherals
Dell Technical Support Policy U.S. Only
Definition of Third-Party Software and Peripherals
122
123
124
125
126
127
128
129
130
131
132
133
134
Employee Purchase Program EPP Support
135
Fax Technical Support
136
137
138
Index
Index 139
140 Index
Reinstalling Windows XP
Index 141
142 Index
Wizard, 37 reinstalling, 12, 57 scanner, 42 System Restore
Index 143
144 Index