DeLonghi ESAM6600 manual C o l l e c t i o n, Problem, Cause, Solution

20 PROBLEMS TO BE RESOLVED BEFORE CALLING THE SERVICE CENTER

If the appliance is not working, the causes of the malfunction can be identified and resolved by referring to sec- tion 19. If, on the other hand, a general alarm is on, run the following checks before calling the service center.

PROBLEM					CAUSE		SOLUTION
The coffee is not hot			•	The cups have not been preheated		•	Heat the cups by rinsing them in hot water or leaving them
							for at least 20 minutes on the cup warmer tray on the lid
							(see section 6, note 3).
						•	Heat the infuser by pressing the	button before making
			• The infuser is too cold				the coffee (fig. 12, see section 6, note 3).
The coffee is not creamy			•	The coffee is ground too coarsely		•	Turn the grinding adjustment knob one click toward the
enough							number 1 (see section 8).
			•	Wrong type of coffee is being used		•	Use a type of coffee for espresso coffee makers.
The coffee runs out too			•	The coffee is ground too finely.		•	Turn the grinding regulator one click toward the number 7
slowly.							(see section 8).
The coffee runs out too			•	The coffee is ground too coarsely.		•	Turn the grinding regulator one click toward the number 1
quickly.							(see section 8).
The coffee does not			•	The spout holes are blocked.		•	Scrape off the dry coffee residues with a needle (fig. 29).
come out of one of the
spouts.
When coffee	beans	are	•	The ground coffee may be blocked in		•	Remove the ground coffee inside the funnel using a knife
being used and the		and
buttons are pressed,the				the funnel.			(see section 9, note 5).Then clean the infuser and the inside
							of the appliance (see description in section 16.2).
appliance does not deliver
coffee, but only water.
When the	button is		•	The appliance is not plugged in.		•	Check that the power cable is plugged into the outlet.
pressed, the	appliance
does not turn on.
			•	The appliance is on. The infuser can		•	Turn the appliance off and remove the infuser (see section
The infuser	cannot	be		only be removed if the appliance is off.			16.2). IMPORTANT: The infuser can only be removed if the
removed for cleaning.							appliance is off. Attempting to remove the infuser with the
							appliance on may cause damage.
			•	Too much ground coffee has been		•	Remove the infuser and thoroughly clean the inside of the
Ground coffee is being				added.			appliance, as described in section 16.2. Repeat the operation
			•	The	button has not been		using a maximum of 1 measuring scoop of ground coffee.
used (not beans) and the				pressed and the appliance has used		•	Thoroughly clean the inside of the appliance as described in
appliance does not deliv-				both the ground coffee added and the			section 16.2. Repeat the operation, first pressing the
er the coffee.			•	coffee ground by the mill.		•	button as described in section 9.
				Ground coffee has been added when			Remove the infuser and thoroughly clean the inside of the
				the appliance is off.			appliance, as described in section 16.2. Repeat the opera-
							tion, but switch the appliance on first.

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	C o l l e c t i o n