WIR 2
TROUBLESHOOTING
WARNING: if you smell gas
•Shut off gas supply
•Do not try to light any appliance
•Do not touch any electrical switch; do not use any phone in your building
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instrc- tions
•If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup- plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,cre- ate fumes. These fumes may mix with combustion air and create odors.
Note: All troubleshooting items | WARNING: only a qualified |
are listed in order of operation | service person should serv- |
| ice and repair heater |
CAUTION: never use wire,needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit
OBSERVED PROBLEM POSSIBLE CAUSE | REMEDY |
Heater produces unwanted odors
1.Heater burning vapors from paint, 1. hair spray, glues, etc. See important statement above
2.Gas leak. See warning statement at 2. top of page
Ventilate room. Stop using odor causing products while heater is running
Locate and correct all leaks (see checking gas connections, page)
Heater shuts off in use | 1. | Not enough fresh air is available | 1. | Contact local natural gas company |
| 2. | Burner orifice is clogged | 2. | Clean burner orifice (see clean- |
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| ing and maintenance, pag 14) |
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| or replace the burner. |
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Burner backfiring during | 1. | Burner orifice is clogged or damaged | 1. | Open window and/or door for |
combustion | 2. | Low line pressure |
| ventilation |
| 3. | Ods/pilot is partially clogged | 2. | Contact local natural gas company |
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| 3. | Clean ODS/pilot (see cleaning |
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| and maintenace page) |
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Gas odor even when con- | 1. | Gas leak. See warning statement at top | 1. | Locate and correct all leaks (see |
trol knob is in OFF posi- |
| of page |
| checking gas connections, page |
tion | 2. | Thermostat control valve defective |
| 9) |
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| 2. | Replace thermostat control valve |
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Gas odor during combus- | 1. | Foreign matter between control valve | 1. | Take apart gas tubing and remove |
tion |
| and burner |
| foreign matter |
| 2. | Gas leak. See warning statement at top | 2. | Locate and correct all leaks (see |
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| of page |
| checking gas connections, page |
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| 9 |
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Heater produces a click- | 1. | Metal expanding while heating or con- | 1. | This is common with most |
ing/ticking noise just after |
| tracting while cooling |
| heaters. If noise is excessive, |
burner is lit or shut off |
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| contact qualified service person |
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Moisture/condensation | 1. | Not enough combustion/ventilation air | 1. | Refer to fresh air for combustion |
noticed on windows |
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| and ventilation, page 4 |
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