Denon RCD-M37 Troubleshooting

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Troubleshooting

Getting

If a problem should arise, first check the following:

1.Are the connections correct?

2.Is the set being operated as described in the owner’s manual?

3.Are the other components operating properly?

If this unit does not operate properly, check the items listed in the table below. Should the problem persist, there may be a malfunction.

In this case, disconnect the power immediately and contact your store of purchase.

GGeneralH

Symptom	Cause				Countermeasure				Page
Set does not	• External noise or interference is				• Reset the microprocessor.				24
operate properly.	causing the set to malfunction.
Display not lit	• Power cord	not	plugged	in	• Check	the	connections	on	11
and sound not	securely.				the set's rear panel and the
produced when					connection of the power plug to
power switch set					the power outlet.
to on.
Display lit but	• Device you want to play and set				• Select	an	appropriate	input	13
sound not	input source do not match.				source.
produced.	• Volume control set to minimum.				• Turn volume up to suitable level.				13
	• MUTING is on.				• Switch off MUTING.				13
Display is off.	• The Dimmer	setting is set		to	• Set to	something other		than	13
	“OFF”.				“OFF”.
Power turns off	• Protection circuit		activated due		• Turn off the power, wait for the				9
suddenly and	to rise of internal temperature.				set to fully cool down, then turn
power indicator					the power back on.				9
flashes red.					• Place the set in a well-ventilated
					place.				9
	• Core wires of two speakers are				• First unplug		the power	cord,
	touching each other or a core				then twist the core wires tightly
	wire is sticking out of the terminal				or terminate the speaker cables,
	and touching the set’s rear panel,				then reconnect.
	activating the protection circuit.								–
	• Set is damaged.				• Turn off the power and contact a
					DENON service center.

GRemote Control UnitH

Symptom	Cause		Countermeasure					Page
Set does not work	• Batteries are worn.	• Replace with new batteries.						3
properly when	• You are operating outside of the	• Operate within			the	specified		4
remote control	specified range.	range.
unit operated.	• Obstacle between main unit and	• Remove the obstacle.						4
	remote control unit.
	• The batteries are not inserted in	• Insert	the	batteries		in	the	3
	the proper direction, as indicated	proper	direction,		following		the
	by the polarity marks in the	polarity marks in the battery
	battery compartment.	compartment.
	• The set’s remote control sensor	• Move the set to a place in which						4
	is exposed to strong light (direct	the remote control sensor will
	sunlight, inverter type fluorescent	not be exposed to strong light.
	bulb light, etc.).
GCDH
Symptom	Cause		Countermeasure					Page
“00 Tr 00 : 00”	• The disc is not properly loaded.	• Reload the disc.						3
is shown on the
display even
though a CD is
loaded.
Disc is not played	• The disc is dirty or scratched.	• Wipe the dirt off the disc or						3
when CD 1/3		replace the disc.
button is pressed.
A specific part	• The disc is dirty or scratched.	• Wipe the dirt off the disc or						3
of a disc is not		replace the disc.
played.
A CD-R or CD-RW	• The disc has not been finalized.	• Finalize the disc then play it.						2
disc cannot be	• The recording conditions are bad	• Use a properly recorded disc.						–
played.	or the quality of the disc itself it
	poor.
MP3 and WMA	• The file formats, extensions or	• Create	discs	with file		formats,		15
files cannot be	settings made when disc was	extensions or settings compatible
played.	created are not compatible with	with the RCD-M37.
	the RCD-M37.

Specifications Troubleshooting Functions Other Timer the Setting Playback Setup Connections Started

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