® (B)HDV37N/P AND (B)HDV41N/P

DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)

TROUBLESHOOTING

Continued

WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Fireplace produces unwanted odors

1. Gas leak. See Warning statement

 

above

1.Locate and correct all leaks (see Check- ing Gas Connections, page 19)

Fireplace shuts off in use

1.

High or gusting winds

1.

Fireplace has been tested for up to

 

 

 

 

40mph winds. However, extreme con-

 

 

 

 

ditions may occur. See Lighting Instruc-

 

 

 

 

tions on page 26

 

2.

Low line pressure

2.

Contact local propane/LP or natural gas

 

 

 

 

company

 

3.

Pilot is partially clogged

3.

Clean pilot (see Cleaning and Mainte-

 

 

 

 

nance, page 29)

 

4.

Inner vent pipe leaking exhaust gasses

4.

Locate and correct all leaks (see Check-

 

 

into system

 

ing Gas Connections, page 19)

 

5.

Horizontal vent improperly pitched

5.

Horizontal vent termination should slope

 

 

 

 

down only enough to prevent any water

 

 

 

 

from entering the unit. The maximum

 

 

 

 

downward slope of the vent termination

 

 

 

 

is 1/4" for any horizontal run

 

6.

Glass too loose and air tight gasket leaks

6.

Tighten glass

 

 

in corners after usage

 

 

 

7.

Bad thermopile or thermocouple

7.

Replace faulty component

 

8.

Improper vent cap installation

8.

Check for proper installation and free-

 

 

 

 

dom from debris or blockage

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

 

above

 

ing Gas Connections, page 19)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1. Gas leak. See Warning statement

 

above

1.Locate and correct all leaks (see Check- ing Gas Connections, page 19)

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing Logs,

 

 

 

 

Lava Rock, and Glowing Embers, page 24)

 

2.

Air holes at burner inlet blocked

2.

Clean out air holes at burner inlets. Pe-

 

 

 

 

riodically repeat as needed

 

3.

Burner flame holes blocked

3.

Remove blockage or replace burner

32

104558

Page 32
Image 32
Desa BHDV41N/P, BHDV37N/P installation manual Gas leak. See Warning statement

BHDV41N/P, BHDV37N/P, HDV37N/P, HDV41N/P specifications

The Desa HDV41N/P, HDV37N/P, BHDV37N/P, and BHDV41N/P are modern heating units designed to deliver efficient warmth and comfort in various residential and commercial spaces. These models are noted for their advanced features and technologies, which combine functionality and aesthetics.

One of the main features of these units is their energy efficiency. They utilize state-of-the-art technology to provide warmth while minimizing energy consumption. This makes them an environmentally friendly choice, ensuring that homeowners can enjoy a cozy atmosphere without significantly increasing their energy bills.

The design of the Desa series models is characterized by their sleek and attractive appearance. They are available in various finishes, allowing homeowners to choose a design that complements their interior décor. This not only enhances the aesthetic appeal of the room but also ensures that the heating unit blends seamlessly into the space.

Another significant characteristic of the Desa models is their versatile heating capabilities. They can accommodate a variety of room sizes, providing adequate heat regardless of the environment. Whether used in larger living areas or smaller spaces, these units are engineered to maintain a consistent and comfortable temperature.

The units come equipped with user-friendly controls, allowing for easy adjustments and optimal temperature settings. Many of the models feature programmable thermostats, enabling users to schedule heating cycles according to their lifestyles. This contributes to increased comfort and further adds to energy savings.

Safety is also a primary concern with the Desa heating units. They come with built-in safety features, such as automatic shut-off mechanisms and advanced flame sensors. These safety measures ensure peace of mind while using the units, safeguarding against potential hazards.

Additionally, the units are designed for easy installation and maintenance. Their straightforward installation process is complemented by durable construction, which minimizes the likelihood of breakdowns. Regular maintenance is simplified, allowing users to keep their heating systems in excellent working condition without significant effort.

In summary, the Desa HDV41N/P, HDV37N/P, BHDV37N/P, and BHDV41N/P heating units combine sophisticated technology, aesthetic design, versatility, user-friendly controls, safety features, and low maintenance requirements. They stand out as a superior choice for anyone looking to enhance their indoor climate while being mindful of energy consumption and design aesthetics.