OWNER’S MANUAL
TROUBLESHOOTING
Continued
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY |
Heater produces a clicking/ticking noise just after burner is lit or shut off
1.Metal expanding while heating or con- tracting while cooling
1.This is common with most heaters. If noise is excessive, contact qualified ser- vice person
Heater produces unwanted odors | 1. | Heater burning vapors from paint, hair |
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| spray, glues, cleaners, chemicals, new |
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| carpet, etc. (See IMPORTANT state- |
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| ment above) |
| 2. | Gas leak. See Warning statement at |
|
| top of page |
1.Open window and ventilate room. Stop using odor causing products while heater is running
2.Locate and correct all leaks (see Check- ing Gas Connections, page 13)
Heater shuts off in use (ODS operates) | 1. | Not enough fresh air is available |
| 2. | Low line pressure |
| 3. | ODS/pilot is partially clogged |
1.Open window and/or door for ventilation
2.Contact local natural gas company
3.Clean ODS/pilot (see Cleaning and Maintenance, page 20)
Gas odor even when control knob is in OFF position
1.Gas leak. See Warning statement at top of page
2.Control valve defective
1.Locate and correct all leaks (see Check- ing Gas Connections, page 13)
2.Replace control valve
Gas odor during combustion | 1. | Foreign matter between control valve |
|
| and burner |
| 2. | Gas leak. See Warning statement at |
|
| top of page |
1.Take apart gas tubing and remove for- eign matter
2.Locate and correct all leaks (see Check- ing Gas Connections, page 13)
Logs set cycles to pilot, but room tempera- ture drops to a lower than ideal level before log set comes back on
1.Thermostat sensing bulb needs to be re- positioned
1.Reposition thermostat sensing bulb (see instructions for Optional Positioning of Thermostat Sensing Bulb, page 24
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