OWNER’S MANUAL
SERVICE HINTS
When Gas Pressure Is Too Low
•pilot will not stay lit
•burners will have delayed ignition
•heater will not produce specified heat
When Gas Quality Is Bad
•pilot will not stay lit
•burners will produce flames and soot
•heater will backfire when lit
You may feel your gas pressure is too low or gas quality is bad. If so, contact your local natural gas supplier.
TECHNICAL
SERVICE
You may have further questions about in- stallation, operation, or troubleshooting.
If so, contact DESA International’s Techni- cal Service Department at
You can also visit DESA International’s Technical Services web site at
www.desatech.com.
REPLACEMENT PARTS
Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original replacement part(s), contact your nearest Parts Central (see page
26)or call DESA International’s Technical Service Department at
SPECIFICATIONS
DUAL BURNER YELLOW FLAME AND PREMIUM AGED SPLIT OAK MODELS
| 18" Model | 24" Models | 30" Models |
Btu (Variable) | 16,000/30,000 | 20,000/39,000 | 20,000/39,0000 |
Type Gas | Natural Gas Only | Natural Gas Only | Natural Gas |
Only |
|
|
|
Ignition | Piezo | Piezo | Piezo |
Manifold Pressure | 3.5" W.C. | 3.5" W.C. | 3.5" W.C. |
Inlet Gas |
|
|
|
Pressure (in. of water) |
|
|
|
Maximum | 10.5" | 10.5" | 10.5" |
Minimum* | 5" | 5" | 5" |
Shipping Weight | 36 lbs. | 38 lbs. | 40 lbs. |
* For the purpose of input adjustment
SINGLE BURNER MOUNTAIN OAK MODELS
| 18" Model | 24" Model |
Btu (Variable) | 16,000/27,000 | 16,000/31,500 |
Type Gas | Natural Gas Only | Natural Gas Only |
Ignition | Piezo | Piezo |
Manifold Pressure | 3.5" W.C. | 3.5" W.C. |
Inlet Gas |
|
|
Pressure (in. of water) |
|
|
Maximum | 10.5" | 10.5" |
Minimum* | 5" | 5" |
Shipping Weight | 38 lbs. | 40 lbs. |
* For the purpose of input adjustment
When calling DESA International, have ready
•your name
•your address
•model number of your heater
•how heater was malfunctioning
•type of gas used (propane or natural gas)
•purchase date
Usually, we will ask you to return the defec- tive part to the factory.
PARTS NOT UNDER
WARRANTY
Contact authorized dealers of this product. If they can’t supply original replacement part(s), contact your nearest Parts Central (see page 26) or call DESA International’s Parts Department at
When calling DESA International, have ready
•model number of your heater
•the replacement part number
104340 | 25 |
