OWNER’S MANUAL

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Fireplace produces unwanted odors

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

above

 

ing Gas Connections, pages 19 and 20)

 

 

 

 

 

Fireplace shuts off in use

1.

High or gusting winds

1.

Fireplace has been tested for up to

 

 

 

 

40mph winds. However, extreme con-

 

 

 

 

ditions may occur. See Lighting Instruc-

 

 

 

 

tions on page 24

 

2.

Low line pressure

2.

Contact local propane/LP or natural gas

 

 

 

 

company

 

3.

Pilot is partially clogged

3.

Clean pilot (see Cleaning and Mainte-

 

 

 

 

nance, page 26)

 

4.

Inner vent pipe leaking exhaust gasses

4.

Locate and correct all leaks (see Check-

 

 

into system

 

ing Gas Connections, pages 19 and 20)

 

5.

Horizontal vent improperly pitched

5.

Horizontal vent termination should slope

 

 

 

 

down only enough to prevent any water

 

 

 

 

from entering the unit. The maximum

 

 

 

 

downward slope of the vent termination

 

 

 

 

is 1/4" for any horizontal run

 

6.

Glass too loose and air tight gasket leaks

6.

Tighten glass

 

 

in corners after usage

 

 

 

7.

Bad thermopile or thermocouple

7.

Replace faulty component

 

8.

Improper vent cap installation

8.

Check for proper installation and free-

 

 

 

 

dom from debris or blockage

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

 

above

 

ing Gas Connections, pages 19 and 20)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

above

 

ing Gas Connections, pages 19 and 20)

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing Logs,

 

 

 

 

Lava Rock, and Glowing Embers, page 23)

 

2.

Air holes at burner inlet blocked

2.

Clean out air holes at burner inlets. Pe-

 

 

 

 

riodically repeat as needed

 

3.

Burner flame holes blocked

3.

Remove blockage or replace burner

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Desa CDV34NA, CDV34PA installation manual Gas leak. See Warning statement
Page 28 Page 30

CDV34PA, CDV34NA specifications

Desa CDV34NA and CDV34PA are two prominent models in the Desa vent-free gas fireplace series, renowned for their efficiency, craftsmanship, and modern design. These fireplaces offer an ambient warmth while combining style with practicality, making them a popular choice for homeowners looking to enhance their living spaces.

One of the key features of the CDV34NA and CDV34PA is the vent-free technology. This innovative design allows for the direct burning of gas without the necessity of a chimney or venting system. As a result, these fireplaces can be installed in various locations within the home, providing flexibility that traditional fireplaces cannot match. The absence of a flue system also means that no heat is lost during the exhaust process, allowing for maximum energy efficiency.

Both models are equipped with advanced safety features. They include an Oxygen Depletion Sensor (ODS) that automatically shuts off the unit if oxygen levels fall below a safe threshold. This technology not only ensures the safety of users but also enhances peace of mind while operating the fireplace. Additionally, the CDV34 series features a built-in thermocouple that regulates the temperature, providing an added layer of safety by preventing overheating.

When it comes to aesthetics, the CDV34NA and CDV34PA do not disappoint. They feature a modern, sleek design that complements a variety of interior decors. Available in stylish finishes, these units can seamlessly blend into contemporary homes or traditional settings. The large viewing windows provide a captivating view of the flames, creating an inviting ambiance ideal for any gathering.

Performance-wise, both models deliver impressive heating capabilities. With adjustable heat output settings, users can customize the warmth to suit their preferences. The units operate quietly, enhancing the overall comfort of the environment without disruptive fan noise. Additionally, the CDV34NA model runs on natural gas, while the CDV34PA uses propane, providing options based on the homeowner's available gas supply.

In conclusion, the Desa CDV34NA and CDV34PA are exceptional options for those seeking a versatile and stylish heating solution. With their vent-free technology, enhanced safety features, and elegant design, these fireplaces are perfect for adding warmth and character to any indoor space. Whether for new constructions or renovations, these models offer the right blend of function and form for today's discerning homeowners.
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