TECHNICAL
SERVICE
SPECIFICATIONS
SERVICE
HINTS
REPLACEMENT PARTS
24
You may have further questions about installation, operation, or troubleshooting. If so, contact DESA International’s Technical Service Department at
BTU (Variable) | 5,000/10,000 |
Type Gas | Natural Only |
Ignition | Piezo |
Pressure Regulator Setting | 3" W.C. |
Inlet Gas Pressure (inches of water) |
|
Maximum | 10.5" |
Minimum | 4" |
Dimensions, Inches (H x W x D) |
|
Heater | 20 1/2 x 13 1/2 x 5 |
Carton | 25 x 16 11/16 x 7 1/2 |
Weight (pounds) |
|
Heater | 13.5 |
Shipping | 16.5 |
When gas pressure is too low
•pilot will not stay lit
•burner will have delayed ignition
•heater will not produce specified heat
When gas quality is bad
•pilot will not stay lit
•burner will produce flames and soot
•heater will backfire when lit
You may feel your gas pressure is too low or gas quality is bad. If so, contact your local natural gas supplier.
Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
Parts Under Warranty
Contact authorized dealer from whom you purchased this product. If they cannot supply original replacement part(s), call DESA International’s Technical Service Department at
When contacting your dealer or DESA International, have ready:
•your name
•your address
•model number of your heater
•how heater was malfunctioning
•type of gas used (propane or natural gas)
•purchase date
Usually, we will ask you to return the defective part to the factory.
Parts Not Under Warranty
Contact authorized dealers of this product. If they cannot supply original replace- ment part(s), either contact your nearest Parts Central (see page 21) or call DESA International’s Parts Department at
When calling DESA International, have ready:
•model number of your heater
•the replacement part number
099404
