OWNER’S MANUAL
TROUBLESHOOTING
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OBSERVEDPROBLEM | POSSIBLE CAUSE | REMEDY |
ODS/pilot lights but flame goes out when | 1. | Control knob not fully pressed in |
control knob is released | 2. | Control knob not pressed in long enough |
| 3. | Manual shutoff valve not fully open |
| 4. | Thermocouple connection loose at |
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| control valve |
| 5. | Pilot flame not touching thermocouple, |
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| which allows thermocouple to cool, |
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| causing pilot flame to go out. This |
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| problem could be caused by one or both |
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| of the following: |
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| A) Low gas pressure |
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| B) Dirty or partially clogged ODS/pilot |
| 6. | Thermocouple damaged |
| 7. | Control valve damaged |
1.Press in control knob fully
2.After ODS/pilot lights, keep control knob pressed in 10 seconds
3.Fully open manual
4.Hand tighten until snug, then tighten 1/4 turn more
5.A) Contact local propane/LP gas company
B)Clean ODS/pilot (see Cleaning and Maintenance, page 15) or replace ODS/pilot assembly
6.Replace thermocouple
7.Replace control valve
Burner(s) does not light after ODS/pilot is | 1. | Burner orifice(s) is clogged | 1. | Clean burner orifice(s) (see Cleaning |
lit |
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| and Maintenance, page 15) or replace |
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| burner orifice(s) |
| 2. | Burner orifice(s) diameter is too small | 2. | Replace burner orifice(s) |
| 3. | Inlet gas pressure is too low | 3. | Contact local propane/LP gas company |
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Delayed ignition of burner(s) | 1. | Manifold pressure is too low | 1. | Contact local propane/LP gas company |
| 2. | Burner orifice(s) is clogged | 2. | Clean burner orifice(s) (see Cleaning |
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| and Maintenance, page 15) or replace |
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| burner orifice(s) |
Burner backfiring during combustion | 1. | Burner orifice(s) is clogged or damaged |
| 2. | Burner damaged |
| 3. | Gas regulator defective |
1.Clean burner orifice(s) (see Cleaning and Maintenance, page 15) or replace burner orifice(s)
2.Replace burner
3.Replace gas regulator
Burner plaque(s) does not glow | 1. | Control knob set between locked |
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| positions |
| 2. | Inlet gas pressure is too low |
| 3. | Plaque damaged |
1.Turn control knob until it locks at desired setting
2.Contact local propane/LP gas company
3.Replace burner
Slight smoke or odor during initial opera- | 1. | Residues from manufacturing processes | 1. | Problem will stop after a few hours of |
tion |
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| operation |
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Heater produces a clicking/ticking noise | 1. | Metal expanding while heating or | 1. | This is common with most heaters. If |
just after burner is lit or shut off |
| contracting while cooling |
| noise is excessive, contact qualified |
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| service person |
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