TROUBLESHOOTING

ELECTRONIC IGNITION SYSTEM

Note: Before troubleshooting the system, make sure the gas shutoff valve is ON. The two most common causes of a malfunctioning gas appliance are:

1.Loose wiring connections

2.Construction debris clogging the pilot and/or gas control valve filter

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Pilot will not light

1. No gas supply or shutoff

1.

Check to see if you have gas

 

 

valve is OFF

 

supply

 

2.

Construction debris clog-

2.

Remove debris and dirt, in-

 

 

ging pilot orifice

 

spect and clean any other

 

3.

Low gas pressure

 

possible obstructions

 

3.

Contact your gas supplier

 

4.

Control valve knob is not on

4.

Refer to section on pilot

 

 

the PILOT position

 

lighting

 

5.

Kinked pilot line

5.

Have a qualified technician

 

6.

Bad valve

 

replace pilot line

 

6.

Replace control valve (see

 

 

 

 

Replacement Parts and Acces-

 

 

 

 

sories, page 19)

Pilot will not stay lit

1.

Loose wiring on thermopile

 

 

to regulator valve. No mil-

 

 

livolt current is being sent

 

 

back to regulator

 

2.

If valve knob and wall switch

 

 

are in the ON position, prob-

 

 

able defective control valve

1.Check wiring connections. Refer to wiring diagrams on page 16

2.Have a qualified technician replace valve (see Replace- ment Parts and Accessories, page 19)

No gas to burner, although wall switch and valve are set to the ON position

1.Wall switch wires defective

2.Thermocouple generator or sensor not generating suf- ficient voltage

1.Check electrical connections and wires for continuity

2.See Pilot will not stay lit, above

Frequent pilot outage

1. Pilot flame may be too

 

low, causing safety pilot to

 

“drop out”

1.Clean and adjust pilot flame for maximum flame impinge- ment on thermopile

Pilot goes out when wall switch is ON

1. Output on flame sensor too 1. Replace flame sensor high

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Desa GL36PNP, GL36PNEP installation manual Electronic Ignition System, See Pilot will not stay lit, above

GL36PNEP, GL36PNP, GL36PN, GL36PNE specifications

Desa GL36PN, GL36PNP, GL36PNEP, and GL36PNE are advanced gas fireplaces designed to provide warmth, ambiance, and aesthetic appeal to any living space. These models are known for their cutting-edge features and efficient technology, making them ideal for modern homes looking for both comfort and style.

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