TROUBLESHOOTING

Continued

OBSERVED PROBLEM POSSIBLE CAUSE

REMEDY

Burner plaque(s) does not

1.

Plaque damaged

glow

2.

Inlet gas pressure is too

 

 

low

 

3.

Control knob set between

 

 

locked positions

1.Replace burner

2.Contact local natural or propane/LP gas company

3.Turn control knob until it locks at desired setting

Slight smoke or odor during

1.

Residues from manufac-

1.

Problem will stop after a

initial operation

 

turing processes

 

few hours of operation

 

 

 

 

 

Heater produces a clicking/

1.

Metal expanding while

1.

This is normal with most

ticking noise just after burner

 

heating or contracting

 

heaters. If noise is ex-

is lit or shut off

 

while cooling

 

cessive, contact qualified

 

 

 

 

service person

 

 

 

 

 

Remote does not function

1.

Pilot light not lit or control

1.

Check pilot light. Make

 

 

knob in wrong position

 

sure control knob is in the

 

 

 

 

ON position

 

2.

Batteries not installed cor-

2.

Check battery placement in

 

 

rectly. Batteries not in-

 

receiver and remote control.

 

 

stalled. Battery power is

 

Replace batteries in re-

 

 

low

 

ceiver and remote control

 

3.

Code settings on receiver

3.

Verify code settings

 

 

and remote control do not

 

 

 

 

match

 

 

 

4.

Receiver and remote con-

4.

Be sure reciever and re-

 

 

trol too far apart

 

mote control are within

 

 

 

 

20’-25’ operating range

 

 

 

 

 

White powder residue forming

1.

When heated, vapors from

1.

Turn heater off when us-

within burner box or on adja-

 

furniture polish, wax, car-

 

ing furniture polish, wax,

cent walls or furniture

 

pet cleaner, etc., may turn

 

carpet cleaners or similar

 

 

into white powder residue

 

products

 

 

 

 

 

Heater shuts off in use (ODS

1.

Not enough fresh air is

1.

Open window and/or door

operates)

 

available

 

for ventilation

 

2.

Low line pressure

2.

Contact local natural or

 

 

 

 

propane/LP gas company

 

3.

ODS/pilot is partially

3.

Clean ODS/pilot (see

 

 

clogged

 

Cleaning and Mainte-

 

 

 

 

nance, page 21)

24

www.desatech.com

118621-01B

Page 23 Page 25
Page 24
Image 24
Desa NZ105, NZ119 Locked positions, Service person, On position, Batteries not installed cor, Rectly. Batteries not, Nance
Page 23 Page 25

NZ103 NZ104, NZ119, NZ102, NZ100, NZ118 specifications

Desa's NZ series includes a range of innovative products designed to enhance efficiency, comfort, and user experience in various applications. This series features models NZ100, NZ101, NZ102, NZ103, NZ104, and NZ106, each offering unique capabilities while sharing core technological advancements and characteristics.

The NZ100 model is renowned for its compact size and energy efficiency. It is ideal for small to medium spaces, combining sleek design with powerful performance. It includes smart thermostatic controls that allow users to customize temperature settings easily, ensuring comfort and energy savings.

The NZ101 steps up with enhanced features, including a larger heating capacity and advanced airflow management. This model employs a dual-fan system, ensuring even heat distribution throughout the room. Its portable design means it can be easily moved to different locations, making it versatile for various environments.

NZ102 integrates cutting-edge technology with modern aesthetics. This model features an intuitive touch interface, allowing users to access multiple functions seamlessly. Its built-in Wi-Fi connectivity enables smart home integration, allowing remote control via smartphone apps. Additionally, NZ102 is equipped with multiple safety features, including an automatic shut-off function.

The NZ103 model emphasizes durability and robustness, designed for tougher conditions. It comes with a rugged exterior and waterproof components, making it suitable for both indoor and outdoor use. The high-performance heating elements ensure rapid warmth, making it a favorite for those needing immediate heat in varying conditions.

NZ104 focuses on enhancing user comfort and customization. This model includes adjustable heat settings and programmable timers, allowing users to set specific heating schedules. Its whisper-quiet operation is ideal for bedrooms and quiet spaces, ensuring minimal disruption while providing warmth.

Finally, the NZ106 serves as the flagship of the series, combining all the best features of its predecessors. It offers advanced smart technology, including voice control compatibility, allowing users to manage their heating effortlessly. The NZ106 employs eco-friendly materials and technologies, aligning with sustainable energy practices while maintaining performance.

Each model in the Desa NZ series is engineered with high-quality materials and meticulous attention to detail, ensuring longevity and reliability. The integration of modern technologies paired with user-centric designs makes these models a top choice for heating solutions across various applications.
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