Desa NZ105, NZ119, NZ118, NZ100 Troubleshooting, Continued, Observed Problem Possible Cause, Remedy

TROUBLESHOOTING

Continued

OBSERVED PROBLEM POSSIBLE CAUSE REMEDY

Burner plaque(s) does not	1.	Plaque damaged
glow	2.	Inlet gas pressure is too
		low
	3.	Control knob set between
		locked positions

1.Replace burner

2.Contact local natural or propane/LP gas company

3.Turn control knob until it locks at desired setting

Slight smoke or odor during	1.	Residues from manufac-	1.	Problem will stop after a
initial operation		turing processes		few hours of operation
Heater produces a clicking/	1.	Metal expanding while	1.	This is normal with most
ticking noise just after burner		heating or contracting		heaters. If noise is ex-
is lit or shut off		while cooling		cessive, contact qualified
				service person
Remote does not function	1.	Pilot light not lit or control	1.	Check pilot light. Make
		knob in wrong position		sure control knob is in the
				ON position
	2.	Batteries not installed cor-	2.	Check battery placement in
		rectly. Batteries not in-		receiver and remote control.
		stalled. Battery power is		Replace batteries in re-
		low		ceiver and remote control
	3.	Code settings on receiver	3.	Verify code settings
		and remote control do not
		match
	4.	Receiver and remote con-	4.	Be sure reciever and re-
		trol too far apart		mote control are within
				20’-25’ operating range
White powder residue forming	1.	When heated, vapors from	1.	Turn heater off when us-
within burner box or on adja-		furniture polish, wax, car-		ing furniture polish, wax,
cent walls or furniture		pet cleaner, etc., may turn		carpet cleaners or similar
		into white powder residue		products
Heater shuts off in use (ODS	1.	Not enough fresh air is	1.	Open window and/or door
operates)		available		for ventilation
	2.	Low line pressure	2.	Contact local natural or
				propane/LP gas company
	3.	ODS/pilot is partially	3.	Clean ODS/pilot (see
		clogged		Cleaning and Mainte-
				nance, page 21)

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