Desa SH-5597 manual Troubleshooting Guide, Technical Service, Ten Year Limited Warranty

TROUBLESHOOTING GUIDE

SYMPTOM	POSSIBLE CAUSE
Lights will	1.	Light switch is turned off.
not come	2.	Light is loose or burned out.
on.	3.	Fuse is blown or circuit breaker is turned
		off.
	4.	Daylight turnoff is in effect (recheck after
		dark).
	5.	Incorrect circuit wiring, if this is a new
		installation.
	6.	Re-aim the sensor to cover desired area.
Lights come	1.	Light Control may be installed in a
on in day-		relatively dark location.
light.	2.	Light Control is in Test. (Set control
		switch to an ON-TIME position).
Lights come	1.	Light Control may be sensing small
on for no		animals or automobile traffic (re-aim
apparent		sensor).
reason.	2.	Range is set too high. (Reduce Range
		setting).
	3.	DUALBRITE® Timer is on.
Lights turn	1.	Sensor is in a relatively dark location.
off too late		(Relocate sensor, or use 3 hr or 6 hr
in Dusk-		setting).
to-Dawn
setting.

SYMPTOM	POSSIBLE CAUSE
Lights stay	1.	A lamp is positioned too close to the
on continu-		sensor or pointed at nearby objects
ously.		that cause heat to trigger the sensor.
		(Reposition the lamp away from the
		sensor or nearby objects).
	2.	Light Control is pointed toward a heat
		source like an air vent, dryer vent, or
		brightly-painted heat-reflective surface.
		(Reposition sensor. Reduce Range).
	3.	Light Control is in Manual Mode.
		(Switch to Auto).
Lights flash	1.	Heat or light from the lamps may be
on and off.		turning the Light Control on and off.
		(Reposition the lamps away from the
		sensor).
	2.	Heat being reflected from other objects
		may be affecting the sensor. (Reposi-
		tion sensor).
	3.	Light Control is in the Test mode and
		warming up.(Flashing is normal under
		these conditions. Turn Boost off).
Lights flash	1.	Sensor is detecting its own lights.
once, then		(Reposition lamps to keep area below
stay off in		the sensor relatively dark).
Manual Mode.

TECHNICAL SERVICE

Please call 1-800-858-8501 for assistance before returning product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com. If the problem persists, call* for assistance at 1-800-858-8501,7:30 AM to 4:30 PM CST (M-F). You may also write* to: DESA Specialty Products™

P.O. Box 90004, Bowling Green, KY 42102-9004 ATTN: Technical Service Specialty Products

*If contacting Technical Service, please have the following information available: Model Number, Date of Pur- chase, and Place of Purchase.

No Service Parts Available for this Product

TEN YEAR LIMITED WARRANTY

This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state or province to province.

For a period of ten years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be cor- rected at no charge to you.

Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expend- able items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges.

This warranty covers only DESA Specialty Products™ assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PUR- POSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF DESA SPECIALTY PRODUCTS™ FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Proof of purchase is required for warranty claims.

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