TROUBLESHOOTING
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| Continued |
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OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
Burner does not light after ODS/ | 1. Burner orifice clogged | 1. | Clean burner (see Cleaning | |
pilot is lit |
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| and Maintenance, page 18) or |
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| replace burner orifice |
| 2. | Inlet gas pressure is too low | 2. | Contact local propane/LP or |
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| natural gas company |
| 3. | Thermopile leads disconnected | 3. | Reconnect leads (see Wiring |
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| or improperly connected |
| Diagram, page 26) |
| 4. | Burners will not come on in | 4. | Replace battery in transmitter |
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| remote position |
| and |
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| |
Delayed ignition burner | 1. Manifold pressure is too low | 1. | Contact local propane/LP or | |
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| natural gas company |
| 2. | Burner orifice clogged | 2. | Clean burner (see Cleaning |
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| and Maintenance, page 18) or |
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| replace burner orifice |
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| |
Burner backfiring during com- | 1. Burner orifice is clogged or | 1. | Clean burner (see Cleaning | |
bustion |
| damaged |
| and Maintenance, page 18) or |
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| replace burner orifice |
| 2. | Damaged burner | 2. | Replace damaged burner |
| 3. | Gas regulator defective | 3. | Replace gas control |
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Slight smoke or odor during ini- | 1. Not enough air | 1. | Check burner for dirt and debris. | |
tial operation |
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| If found, clean burner (seeClean- |
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| ing and Maintenance, page 18) |
| 2. | Gas regulator defective | 2. | Replace gas control |
| 3. | Residues from manufacturing | 3. | Problem will stop after a few |
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| processes and logs curing |
| hours of operation |
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Moisture/condensation noticed | 1. Not enough combustion/ven- | 1. | Refer to Air for Combustion | |
on windows |
| tilation air |
| and Ventilation requirements |
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| (page 5) |
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| ||
Heater produces a whistling | 1. Turning control knob to HI po- | 1. Turn control knob to LO posi- | ||
noise when burner is lit |
| sition when burner is cold |
| tion and let warm up for a minute |
| 2. | Air in gas line | 2. | Operate burner until air is re- |
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| moved from line. Have gas |
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| line checked by local propane/ |
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| LP or natural gas company |
| 3. | Air passageways on heater | 3. | Observe minimum installation |
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| blocked |
| clearances (see page 8) |
| 4. | Dirty or partially clogged | 4. | Clean burner (see Cleaning |
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| burner orifice |
| and Maintenance, page 18) or |
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| replace burner orifice |
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Dark residue on logs or inside of | 1. Improper log placement | 1. | Properly locate logs (see In- | |
fireplace |
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| stalling Gas Log Into Stove, |
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| page 11) |
| 2. | Drafts or other air currents af- | 2. | Eliminate source of drafts |
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| fecting flame pattern |
| around heater |
| 3. | Air holes at burner inlet | 3. Clean out air holes at burner in- | |
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| blocked |
| let. Periodically repeat as needed |
| 4. | Burner flame holes blocked | 4. | Remove blockage or replace |
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| burner |
20 | www.desatech.com |
