Desa SVYD18NRA/PRA SERIES Observed Problem Possible Cause Remedy, Gas leak. See Warning

TROUBLESHOOTING

Continued
OBSERVED PROBLEM POSSIBLE CAUSE	REMEDY

White powder residue forming within burner box or on adja- cent walls or furniture

1.When heated, vapors from fur- niture polish, wax, carpet cleaners, etc. may turn into white powder residue

1.Turn heater off when using furniture polish, wax, carpet cleaners, or similar products

Remote does not function	1. Battery is not installed. Battery
	power is low

1.Replace 9-volt batteries in re- ceiver and hand-held remote control

Heater produces a clicking/tick- ing noise just after burner is lit or shut off

1.Metal expanding while heating or contracting while cooling

1.This is common with most heat- ers. If noise is excessive, con- tact qualified service person

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM POSSIBLE CAUSE REMEDY

Heater produces unwanted 1.	Heater burning vapors from
odors	paint, hair spray, glues, cleaners,
	chemicals, new carpet, etc. (See
	IMPORTANT statement above)
2.	Gas leak. See Warning
	statement at top of page

1.Open window and ventilate room. Stop using odor caus- ing products while heater is running

2.Locate and correct all leaks (see Checking Gas Connec- tions, pages 13 and 14)

Heater shuts off in use (ODS	1.	Not enough fresh air is	1.	Open window and/or door for
operates)		available		ventilation
	2.	Low line pressure	2.	Contact local propane/LP or
				natural gas company
	3.	ODS/pilot is partially clogged	3.	Clean ODS/pilot (see Cleaning
				and Maintenance, page 18)
Gas odor even when control	1.	Gas leak. See Warning	1.	Locate and correct all leaks
knob is in OFF position		statement at top of page		(see Checking Gas Connec-
	2.	Control valve defective		tions, pages 13 and 14)
			2.	Replace control valve
Gas odor during combustion	1.	Foreign matter between con-	1.	Take apart gas tubing and re-
		trol valve and burner		move foreign matter
	2.	GAS LEAK.	2.	Locate and correct all leaks
	SEE WARNING			(see Checking Gas Connec-
	STATEMENT AT TOP			tions, pages 13 and 14)
113084-01A	OF PAGE			21
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