Desa 000-12, TC111 8, 000-24 Servicing, Technical Service, Replacement Parts, Parts Under Warranty

Models: 000-24 050 BTU 000-12 TC110 8 TC111 8

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Servicing

Servicing

A hazardous condition may result if a heater is used that has been modified or is not func- tioning properly. When the heater is working properly:

The emitter screen is glowing bright orange-red.

There are no flames above the burner.

The flame is burning on the surface of the screen and not inside the burner (flash- back).

There is no strong disagreeable odor, eye burning or other physical discomfort.

There is no smoke or soot internal or ex- ternal to the heater.

There are no unplanned or unexplained shut downs of the heater.

The parts lists and exploded view show the heater as it was constructed. Do not use a heater which is different from that shown. In this regard, use only the hose, regulator and cylinder connection fitting (called a POL fit- ting) supplied with the heater. IMPORTANT: For this heater, the regulator must be set as shown in Specifications, page 2. If there is any uncertainty about the regulator setting, have it checked.

Technical Service

A heater which is not working right must be repaired, but only by a trained, experienced service person. To find the service center closest to you, or if you have further ques- tions about this heater, contact DESA Heat- ing Products’ Technical Service Department at 1-866-672-6040. When calling, please have your model and serial numbers of your heater ready.

You can also visit DESAHeating Products’Tech- nical Service web site at www.desatech.com.

You may also obtain in-warranty or out-of- warranty service by taking the product to your local service center.

Replacement Parts

Technical Service WARNING: Use only original replacement parts. This heater must use design-specific parts. Do not substitute or use generic parts. Improper replacement parts could cause serious or fa- tal injuries. This will also protect your warranty coverage for parts replaced under warranty.

Parts Under Warranty

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Industries at 1-416-255-5333.

When calling DESA Industries, have ready

your name

your address

model number of your heater

how heater was malfunctioning

purchase date

In most cases, we will ask you to return the part to the factory.

Parts Not Under Warranty

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Industries’ Parts Department at 1-416-255-5333.

When calling DESA Industries, have ready:

model number of your heater

the replacement part number

118127-01Bwww.desatech.com

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Desa 000-12, TC111 8 Servicing, Technical Service, Replacement Parts, Parts Under Warranty, Parts Not Under Warranty