26

TROUBLESHOOTING

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Remote does not function

1. Battery is not installed. Battery power

 

is low

1.Replace 9-volt batteries in receiver and remote control

Heater produces a clicking/ticking noise just after burners are lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common with most heaters. If noise is excessive, contact qualified ser- vice person

Heater produces unwanted odors

1.

Heater burning vapors from paint, hair

 

 

spray, glues, cleaners, chemicals, new

 

 

carpet, etc. (See IMPORTANT state-

 

 

ment above)

 

2.

Low fuel supply (propane/LP only)

 

3.

Gas leak. See Warning statement

 

 

at top of page

1.Open window to ventilate room. Stop us- ing odor causing products while heater is running

2.Refill supply tank (propane/LP only)

3.Locate and correct all leaks (see Check- ing Gas Connections, page 14)

Heater shuts off in use (ODS operates)

1.

Not enough fresh air is available

1.

Open window and/or door for ventilation

 

2.

Low line pressure

2.

Contact local natural or propane/LP gas

 

 

 

 

company

 

3.

ODS/pilot is partially clogged

3.

Clean ODS/pilot (see Cleaning and

 

 

 

 

Maintenance, page 23)

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

 

at top of page

 

ing Gas Connections, page 14)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between control valve

 

 

and burner

 

2.

Gas leak. See Warning statement

 

 

at top of page

1.Take apart gas tubing and remove for- eign matter

2.Locate and correct all leaks (see Check- ing Gas Connections, page 14)

Log set cycles to pilot, but room tempera- ture drops to a lower than ideal level before log set comes back on (Thermostat-Con- trolled Models Only)

1.Thermostat sensing bulb needs to be repositioned

1.Reposition thermostat sensing bulb (see Instructions for Optional Positioning of Thermostat Sensing Bulb, page 27)

For..com

110021-01A

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Desa VRL30PT, VRL24NT, CTB3924PT, CSG3924NT, VRL24PT, VRL30NT installation manual Gas leak. See Warning statement
Page 25 Page 27

VRL30NT, VRL24PT, CSG3924NT, VRL30PT, VRL24NT specifications

Desa VRL24NR, VRL24PR, VRL30NR, VRL30PR, CSG3924NR, CSG3924PR, CTB3924NR, CTB3924PR, VRL24NT, VRL24PT, VRL30NT, VRL30PT, CSG3924NT, CSG3924PT, CTB3924NT, and CTB3924PT are a series of innovative heating solutions that cater to various residential and commercial needs. These models are designed to provide efficient, reliable, and aesthetically pleasing heating options.

One of the key features across these models is their advanced heating technology. They utilize cutting-edge infrared heating systems that ensure consistent and effective warmth. This technology not only heats up spaces quickly but also provides energy savings compared to traditional heating methods. Additionally, many models are equipped with programmable thermostats allowing users to set their desired temperature and schedule, enhancing convenience and energy efficiency.

Another hallmark of these models is their versatility in installation. The options for both vent-free and vented designs provide flexibility for various environments. Users can choose vented models for additional safety and air quality control, or opt for vent-free units that are easier to install in areas without existing ventilation systems. The range of configurations helps accommodate different space sizes and heating requirements.

In terms of design, the Desa heating solutions are crafted with aesthetics in mind. Many models feature sleek exteriors and elegant finishes, making them suitable for integration into modern or traditional interior designs. This commitment to design ensures that users do not have to sacrifice style for functionality.

Durability and reliability are emphasized throughout the line. Constructed with high-quality materials, these models are built to withstand the test of time and can function effectively under varying environmental conditions. Users can have peace of mind with warranties and support from the manufacturer.

Safety is another crucial aspect of these heating solutions. Each model is designed with safety features like automatic shut-off systems, making them safe for family use even in occupied living spaces.

In summary, the Desa VRL and CSG series offers a broad selection of heating solutions characterized by advanced infrared technology, versatile installation options, stylish designs, and robust safety measures. Whether for residential or commercial purposes, these models are engineered to meet diverse heating needs efficiently and reliably.
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