OWNER’S MANUAL
TROUBLESHOOTING
Continued
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY |
Burner does not light after ODS/pilot is lit | 1. | Burner orifice clogged |
| 2. | Inlet gas pressure is too low |
| 3. | Burner orifice diameter is too small |
| 4. | Thermopile leads disconnected or im- |
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| properly connected |
| 5. | Burners will not come on in remote |
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1.Clean burner (see Cleaning and Mainte- nance, page 17) or replace burner orifice
2.Contact local natural gas company
3.Replace burner orifice
4.Reconnect leads (see Wiring Diagram, page 21)
5.Replace battery in transmitter and receiver
Delayed ignition burner | 1. | Manifold pressure is too low | 1. | Contact local natural gas company | |||
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| 2. | Burner orifice clogged | 2. | Clean burner (see Cleaning and Mainte- | ||
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| 3. | Mislocated |
| nance, page 17) or replace burner orifice | ||
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| 3. | Contact qualified service person | ||||
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Burner backfiring during combustion | 1. | Burner orifice is clogged or damaged | 1. | Clean burner (see Cleaning and Mainte- | |||
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| 2. | Damaged burner |
| nance, page 17) or replace burner orifice | ||
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| 2. | Replace damaged burner | ||||
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| 3. | Gas regulator defective | 3. | Replace gas control | ||
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Slight smoke or odor during initial operation | 1. | Not enough air | 1. | Check burner for dirt and debris. If | |||
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| found, clean burner (see Cleaning and | ||
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| 2. | Gas regulator defective |
| Maintenance, page 17) | ||
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| 2. | Replace gas control | ||||
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| 3. | Residues from manufacturing processes | 3. | Problem will stop after a few hours of | ||
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| and logs curing |
| operation | ||
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Moisture/condensation noticed on windows | 1. | Not enough combustion/ventilation air | 1. | Refer to Air for Combustion and Venti- | |||
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| lation requirements (page 4) | ||
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Heater produces a whistling noise when | 1. | Turning control knob to HI position | 1. | Turn control knob to LO position and | |||
burner is lit |
| when burner is cold |
| let warm up for a minute | |||
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| 2. | Air in gas line | 2. | Operate burner until air is removed from | ||
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| line. Have gas line checked by local | ||
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| 3. | Air passageways on heater blocked |
| natural gas company | ||
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| 3. | Observe minimum installation clear- | ||||
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| 4. | Dirty or partially clogged burner orifice |
| ances (see pages 8 through 10) | ||
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| 4. | Clean burner (see Cleaning and Mainte- | ||||
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| nance, page 17) or replace burner orifice | ||
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White powder residue forming within burner | 1. | When heated, vapors from furniture pol- | 1. | Turn heater off when using furniture pol- | |||
box or on adjacent walls or furniture |
| ish, wax, carpet cleaners, etc. turn into |
| ish, wax, cleaners, or similar products | |||
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| white powder residue |
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Remote does not function (GHRC series | 1. | Battery is not installed. Battery power | 1. | Replace | |||
and GHRCT series only) |
| is low |
| remote control | |||
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Yellow flame in front burner during burner | 1. | Not enough air | 1. | Check burner(s) for dirt and debris. If | |||
combustion |
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| found, clean burner(s) (see Cleaning and | |||
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| 2. | Gas regulator defective |
| Maintenance, page 17) | ||
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| 2. | Replace gas regulator | ||||
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| www.desatech.com |
| Continued |
107171 | 19 | For more information, visit www.desatech.com |